What are the responsibilities and job description for the Operations Coordinator (Windows & Doors) position at The Contractor Consultants?
Keep Projects Running Smoothly - Join The Window People as an Operations Coordinator!
Job Title: Operations Coordinator (Windows & Doors)
Company Name: The Window People, a TWP Home LLC Co.
Pay Range: $50,000-$75,000 per year (or $25-$35 /hr) Performance Bonus
Industry: Windows, Doors, and Awnings Replacement - Residential, Commercial
Location: Stamford, CT
Job Overview
The Window People is hiring a proactive and organized Operations Coordinator to support the timely and efficient execution of window and door installation projects. In this vital behind-the-scenes role, you'll oversee materials procurement, track deliveries, coordinate installation schedules, and serve as a central point of communication between customers, vendors, and internal teams. If you thrive in a fast-paced environment and enjoy juggling logistics with customer service, this role offers an exciting opportunity to grow with a dynamic, service-driven company.
Who We Are
At The Window People, a TWP Home LLC company, we specialize in high-quality window, door, and awning replacements for residential and commercial properties across the Stamford area. With decades of expertise and a commitment to excellence, our team brings professionalism, craftsmanship, and personal service to every project. We foster a family-oriented culture and are passionate about helping our customers transform their spaces with the best products and care in the industry.
Key Responsibilities
- Order and track all windows, doors, and related materials from vendors and suppliers.
- Confirm specifications, lead times, and delivery details for incoming products.
- Maintain organized inventory records and manage delivery schedules.
- Coordinate daily and weekly installation schedules with crews and customers.
- Communicate proactively with sales reps, vendors, and installers regarding project updates or issues.
- Serve as the primary contact for customers on scheduling matters.
- Resolve supply delays, discrepancies, and scheduling conflicts in a timely manner.
- Ensure project details and updates are recorded accurately in CRM/project management tools.
Qualifications
- Prior experience in operations, scheduling, or project coordination; experience in construction or home improvement preferred.
- Excellent organizational skills and the ability to manage multiple moving parts simultaneously.
- Strong communication and customer service skills.
- Proficient in Microsoft Office, Google Workspace, and CRM/project management software.
- Knowledge of window and door products or supplier processes is a plus.
- Self-starter with a problem-solving mindset and attention to detail.
Benefits
- Competitive Base Pay
- Performance-Based Bonus Opportunities
- Health Insurance (50% of plan premium paid by the company)
- Company-Matched Simple IRA (3% match)
- Paid Time Off, Sick Days, and Holidays
- Weekly Pay Cycle
- Training and Career Development Opportunities
- Company Events and Quarterly Team-Building Activities
Schedule
- Full-time, Monday through Friday
- Occasional Saturday hours (1x per month, half day)
Work Location
- Office-based in Stamford, CT (06902)
- Occasional travel may be required for vendor or job site visits
Equal Employment Opportunity Statement
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.
Keep Our Projects on Track - Apply Today!
If you're an organized professional who thrives on logistics, problem-solving, and keeping teams aligned, we want to hear from you. Join The Window People and help deliver an exceptional experience from order to installation.
#MGC25
Salary : $50,000 - $75,000
