What are the responsibilities and job description for the Fitness Desk Attendant position at The J?
Description
The Fitness Desk Attendant greets members and guests at the Member Experience Desk while handling day-to-day responsibilities for ongoing programs and activities. The Member Experience Desk team works to enhance the member experience by creating a welcoming environment in which J Members and guests obtain knowledgeable information about all J programs.
Schedule
- Shifts needed are evenings and weekends. Typically scheduled approximately 10-20 hours per week.
Essential Functions
- Greets all J Members and guests to ensure accurate counts of users of the facility and create a safe environment by knowing the users of the facility
- Has a clear understanding of all programs that the J offers and can explain, sell and charge the Member/participant accurately via face to face or over the phone
- Handle all complaints/comments in a professional and courteous manner, leaving the Member/guest satisfied with the answer
- Create a safe and clean environment by maintaining all locker rooms and Fitness and Sports lobby, including racquetball courts and kinesis studio
- Understand and enforces rules and regulations for the Fitness and Sports Department. This includes both desk policies and facility policies
- Comprehends the computer system and knows how to facilitate the following programs: check-in, program registration, series sale and scheduler
Requirements
- High School diploma
- A minimum of one year experience in the customer service field
- First aid/CPR/AED certified within the first 90 days of employment
- Basic knowledge of computers
- Personable and friendly
- Strong work ethic
- Must be able to multi-task
- Able to stand and walk for five hour shift
Physical Requirements
- Requires constant standing and walking during shifts
- Must be able to bend, crouch, and lift/move/fold towels
About The J
The mission of The J is to build a strong, vibrant and inclusive community that enhances wellness, meaning and joy based on Jewish values, heritage and culture. The J operates on these values:
- Welcoming Inclusive - "Hachnasat Orchim" We are welcoming, inclusive and nurturing. We invite all to join us in making connections and lifelong friendships.
- Building Community - "Kehilla" We believe in the strength of community and we seek to cultivate a sense of belonging in all we do.
- Enriching Mind Body Soul - "Ha'asharah" We help individuals live a physically, intellectually, and emotionally healthy lifestyle.
- Passing on Jewish Culture History - "M'dor L'dor" We celebrate and pass on the values, culture, history, and traditions of the Jewish people.
- Treat Others As You Wish To Be Treated - "V'ahavta" We treat everyone with respect, dignity and loving kindness.
