What are the responsibilities and job description for the Front Desk Clerk position at The Maritime Hotel?
Front Desk Clerk – Full-Time / Part-Time
Location: Maritime Hotel – Fort Lauderdale Cruiseport & Airport
The Maritime Hotel is seeking a professional and friendly Front Desk Clerk to join our team. As the first point of contact for our guests, you’ll play a key role in creating a smooth, welcoming, and efficient check-in/check-out experience.
Key Responsibilities
- Welcome guests and manage check-in/check-out processes
- Handle reservations, room assignments, and guest requests
- Answer phones, emails, and walk-in inquiries professionally
- Process payments, refunds, and daily reports with accuracy
- Coordinate with housekeeping and maintenance teams
- Maintain a clean, organized, and guest-ready front desk area
- Follow all hotel policies and safety standards
Qualifications
- Previous front desk or customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer skills required
- Familiarity with Lightspeed PMS is a plus, but not required
- Spanish fluency is a plus
- Availability for weekends, holidays, and flexible shifts
If you're passionate about hospitality and enjoy helping people, we’d love to meet you!
Job Types: Full-time, Part-time
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
Work Location: In person
