What are the responsibilities and job description for the Guest Service Agent (Front Desk) The White House Hotel position at The White House Hotel and Cora's Restaurant?
Job Details
Job Location: White House - Biloxi, MS
Position Type: Full Time
Salary Range: $14.50 Hourly
Job Shift: Swing
Description
Essential Job Functions
Guest Service
- Offer guests assistance whenever possible.
- Greets and welcomes guests upon arrival.
- Answers inquires pertaining to hotel policies and services.
- Must appropriately address guest requests to ensure customers are satisfied with the hotels services and accommodations.
- Responsible for positively representing and promoting the property.
- Check guests into and out of the hotel in an accurate, speedy, and courteous manner.
- Efficiently handle all payments received whether they are cash, credit card, checks or travelers checks.
- Ensure that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies.
- Promotes Choice Privileges Rewards program with every guests and provides recognition and benefits to all.
- Keeps a log of all guest requests and arrangements.
- Assists guests with facsimiles, emails, and packages/mail.
Qualifications
Salary : $15
Server - Cora's Restaurant at The White House Hotel
The White House Hotel and Cora's Restaurant -
Biloxi, MS
Servers Assistant - Cora's Restaurant at The White House Hotel
The White House Hotel and Cora's Restaurant -
Biloxi, MS
