What are the responsibilities and job description for the Servers Assistant - Cora's Restaurant at The White House Hotel position at The White House Hotel and Cora's Restaurant?
Job Details
Description
Job Title: Server Assistant
Position Summary:
The Server Assistant plays an essential role in maintaining cleanliness and order in the dining area, supporting servers and other front-of-house staff to ensure a smooth and efficient guest experience. The Server Assistant is responsible for clearing tables, setting up dining areas, refilling drinks, and assisting with guest requests, all while maintaining a clean and organized work environment.
Key Responsibilities:
1. Table Maintenance and Cleanliness:
- Clear dirty dishes, glassware, and utensils from tables promptly and efficiently.
- Clean, sanitize, and reset tables for new guests, including placing clean utensils, glassware, napkins, and condiments.
- Sweep and mop floors as necessary to ensure the dining area remains clean throughout the shift.
- Remove trash and dirty linens from the dining area and dispose of them properly.
2. Supporting Servers:
- Assist servers by delivering food and beverages to guests' tables in a timely and efficient manner.
- Refill water, beverages, and condiments as needed during service.
- Assist with food running, ensuring orders are served promptly and accurately.
- Provide assistance with clearing and resetting tables between guests during busy periods.
3. Guest Assistance:
- Greet guests and ensure they feel welcomed while assisting with seating if needed.
- Respond to guest requests and inform servers or management of any specific needs.
- Ensure guests’ dining area is well-maintained and comfortable throughout their meal.
4. Kitchen and Dishwashing Support:
- Assist kitchen staff with transferring dishes, glassware, or utensils between the dining room and kitchen areas.
- Ensure clean and sanitized dishes are returned to the dining area as needed.
- Help with keeping the back-of-house areas clean, including dishwashing areas, kitchen floors, and storage spaces.
5. Stocking and Inventory Assistance:
- Stock supplies such as napkins, silverware, glassware, and condiments in the dining area.
- Replenish and organize serving stations and storage areas.
- Assist with inventory counts and inform management when supplies are running low.
6. Health and Safety Compliance:
- Follow health and safety guidelines to ensure the cleanliness of the dining area and back-of-house spaces.
- Ensure food safety standards are adhered to when handling food and beverages.
- Maintain personal hygiene standards and wear proper uniforms or attire as required by the establishment.
7. Team Collaboration:
- Work cooperatively with servers, bartenders, kitchen staff, and management to ensure efficient service.
- Assist in setting up and breaking down the dining room for service during opening and closing hours.
- Maintain a positive and professional attitude towards guests and colleagues.
Qualifications:
Education:
- High school diploma or equivalent (preferred, but not required).
Experience:
- Previous experience in a restaurant or customer service role (preferred but not required).
- Experience working in a fast-paced environment and handling physical tasks is an advantage.
Skills:
- Strong communication and interpersonal skills to work with guests and team members.
- Ability to multitask and work effectively under pressure.
- Attention to detail and focus on cleanliness and organization.
- Physical stamina and the ability to stand for long periods, bend, and lift objects.
- Positive attitude and eagerness to contribute to the success of the team.
Certifications:
- Food Safety or Sanitation certification (may be required depending on location).
Physical Requirements:
- Ability to lift up to 25-30 pounds and carry trays of dishes, glasses, or condiments.
- Ability to stand, walk, bend, and stoop for long periods of time.
- Ability to work in a fast-paced, high-energy environment.
Work Environment:
- Shifts may include evenings, weekends, and holidays, depending on the business's hours of operation.
- The work environment can be busy and noisy, especially during peak meal times.
Compensation:
- Competitive hourly wage
- Tips may also be shared based on team policies.
The Server Assistant plays a crucial role in ensuring that the dining experience is seamless and enjoyable for guests. Successful candidates should be energetic, able to work well under pressure, and maintain a positive attitude while providing support to the front-of-house team.
Qualifications
Salary : $8
