What are the responsibilities and job description for the Benefits Specialist position at Troon?
The Benefits Specialist position assists in the communication and administration of all functions related to timely and accurate employee benefits enrollment. Coordinates and manages employee benefit enrollments including health, dental, vision, short-term and long-term disability insurance, health savings and flexible spending account plans, Employee Assistance Program (EAP), 401(k), and supplemental benefit programs.
Essential Duties:
- Coordinates employee benefits enrollment by providing communication and direction to multiple property contacts.
- Coordinates and corresponds with various internal and external customers, such as consultants, benefit plan administrators, directors, managers, departments and associates to facilitate timely benefits enrollment for new hires, transitions, acquisitions, qualified live events and Open Enrollment.
- Maintain in-depth knowledge and expertise in employee benefits services to conduct benefits research, respond to benefits issues, and answer benefits inquiries.
- Understands the flow of employee benefits data and collaborates with Benefit Analysts to create internal procedures and provide guidance and training for employees to facilitate timely and accurate updates of employee information and benefits records.
- Identify necessary changes in business processes to ensure efficient and accurate workflow and the best utilization of system capabilities. Along with Benefits Analysts, works with HR and Finance staff to develop and implement improved processes.
- Assist with special assignments to include data collection and preparation of various documents related to employee benefits, as well as other HR related matters.
- Assists in testing the HRIS system to support accurate benefit reporting and ad-hoc reports.
- Reconciles and processes payment requests for benefits billing invoices. Works closely with the Benefits/Accounting/Payroll Departments and researches discrepancies between enrollment and deductions. Ensures required deadlines are met in order to achieve on-time payments.
- Supports the monthly ACA Initial Measurement process, and facilitates correspondence and benefits enrollment for eligible associates.
- Assists with administrative activities supporting associates on Leave of Absence (LOA).
- Generates the Birthday monthly report and distributes to the properties.
- Assists in reviewing, researching, and correcting error reports generated from benefit vendors.
- Assists with other HR and benefits-related duties and projects as needed.
Education/Experience:
Associate Degree or equivalent combination of education and work experience; minimum 2 years benefits administration experience.
Job Knowledge, Skill, and Ability Preferences:
- Attention to detail demonstrated through prior work experience
- Knowledge of benefits laws and regulations, including all aspects of the Affordable Care Act, ERISA, and its recordkeeping provisions
- Ability to manage multiple assignments concurrently
- Teamwork - showing a commitment to teamwork and collaboration
- General understanding of Accounting principles
- Familiar with insurance billing reconciliations
- Familiar with administrating self-insured and fully insured plans
- Experience working in a multi-state and multi-site environment
- Experience with HRIS applications
- Proficiency with Excel (VLOOKUPS, Pivot tables, COUNTIFS, etc), Word, Outlook, and OneNote
Physical Demands:
Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.
Environment/Noise:
Noise level is moderate.
Certificates/Licenses:
Not applicable
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. Troon is an equal opportunity employer.
