Sr. Benefits Specialist

In coordination with the Director of HR, the Sr. Employee Benefits Specialist plans, coordinates and manages all benefit programs for our team members. These programs include, but are not limited to, medical, dental and vision programs, employee wellness, employee assistance programs, retirement plans and leave policies. Work includes planning, organizing, claims review, contract management, management of budgets, and coordination on fiscal issues with finance.

Call Center/Contact Center experience highly preferred

Key Responsibilities:

· Oversee day-to-day administration of benefits programs, including enrollment, eligibility verification, and processing of employee changes and terminations

· Serve as the primary contact for benefit vendors, managing relationships, resolving issues, and monitoring vendor performance

· Recommend benefit programs to management by studying employee requirements, trends, and developments in benefits offered by other organizations

· Coordinate annual open enrollments activities, including plan design updates, communication campaigns, and employee education sessions

· Supports managements decision-making process by analyzing benefit options and predicting future costs

· Monitor and analyze benefit costs, utilization trends, and demographic data to assess program effectiveness and identify opportunities for cost containment and/or optimization

· Ensure compliance with federal, state, and local legal requirements by studying existing laws and regulations and updates to legal requirements including ERISA, ACA, HIPAA and FMLA

· Prepare reports by collecting, analyzing, and summarizing information and trends

· Collaborate with leadership and the HR team to assess current benefit offerings and identify areas for improvement or expansion

· Coordinate wellness activities, workshops and events

· Other related duties as assigned

Requirements:

· Bachelor’s degree in Human Resources, Business Administration or related field

· 3-5 years experience in benefits administration or related HR role

· Strong knowledge of benefits regulations, compliance requirements, and industry trends

· Experience managing relationships with benefit vendors and negotiating contracts

· Excellent communication and interpersonal skills, with the ability to effectively engage with employees at all levels

· Analytical mindset with the ability to interpret data and make data-driven decisions

· Strong organizational and project management skills

· Certified Employees Benefits Specialist (CEBS) or Certified Benefits Professional (CBP) preferred

· Excellent verbal, written and attention to detail skills

Physical Requirements

· Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment (constant noise, fluorescent overhead lighting)

What We Offer

· Affordable Medical Insurance

· 100% Employer Paid Dental and Vision Insurance

· HSA with Company Contribution

· 401(k)

· Basic and Voluntary Life & AD&D

· Pet Insurance

· Free Parking

Equal Opportunity Employer