What are the responsibilities and job description for the Starter and Course Ranger position at Troon?
Whether you’re just kickstarting your career or have a long-standing passion for customer service and working with people, there’s an exciting new opportunity for you at Grass Clippings Rolling Hills. Gain first-hand, in-depth customer service experience and engage with outdoorsmen from all over. Whether you’re in need of a part-time side hustle or just starting out, this is the perfect opportunity to seize the moment and develop lasting skills and relationships.
Pay scale: $15-$18 per hour
Key Responsibilities of Starter:
Pay scale: $15-$18 per hour
Key Responsibilities of Starter:
- Maintain professional appearance.
- Provides information regarding the golf course, play time and other golf related issues.
- Provides customer service to arriving guests to help expedite check‐in process.
- Verifies that all revenues have been properly recorded by inspecting receipts for all players before they begin play on the golf course.
- Keeps golf shop personnel informed regarding pace of play off the first tee.
- Supplies guests with scorecards, pencils and other items if needed.
- Advises guests of course conditions and expected pace of play.
- Implement and support all course policies and programs as communicated by management.
- Perform other duties as assigned by supervisor or manager.
- Starts players on the first tee explaining the rules of play for the day.
- Maintains an accurate starting sheet so the whereabouts of players are known.
- Cues groups to move to the first tee and makes sure not more than one group is on the tee at on time.
- Tours the golf course assisting players when needed to maintain the posted pace of play for the day.
- Checks the restrooms and water stations on a regular schedule.
- Maintains proper spacing on the golf course to avoid delays.
- Completes the golfer tracking report on a daily basis.
- Reminds players of the cart rules of the day.
- Repairs ball marks and collects any trash that may be on the course. Replaces any hazard stakes or directional signage.
- Communicates with the Golf Shop and Starter on a regular basis.
- Monitors the course and ensure customer satisfaction.
- Assists golfers when needed.
- Reports all problem situations to the Head Professional in a timely manner.
- Incorporates safe work practices in job performance.
- Performs other duties as required.
- Must have a valid driver’s license (if driving golf cars or driving range equipment).
- Must have a strong work ethic.
- Must have friendly personality and enjoy working with the public.
- Organized, able to work well in fast paced environment.
- Must have strong customer/guest orientation.
- Must have strong communication and interpersonal skills.
- Must be dependable.
- Knowledge about the game of golf preferred.
- High school diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience.
- Possesses basic math skills.
- Regular and reliable attendance.
Salary : $15 - $18