Head Housekeeper

POSITION TITLE: Headhousekeeper

REPORTS TO: General Manager

POSITION SUMMARY:

Directs and coordinates the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, and other specified areas are kept in a clean and orderly condition. Conducts inspections of facilities and recommends repairs and upgrades when needed. Ensures compliance with federal, state, and local environmental regulations. May create quality standards and monitors the implementation. May require a high school diploma or its equivalent. Typically reports to top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.

HEADHOUSEKEEPER DUTIES AND RESPONSIBILITIES:

· To manage, train, develop all full & part-time members of the housekeeping department

· To ensure that the accommodation and public areas offered to guests are presented to the highest standards of cleanliness and guest provision.

· Correct health & safety policies being adhered to and accurate record keeping of housekeeping suppliers to maximize the efficiency of the department.

· To establish and maintain standards of cleanliness for the hotel bedrooms, public areas, linen stores and cottages. This is to be carried out in conjunction with, and directed by the Managing Director.

· To maintain adequate supplies of linen for all departments. This includes liaising with different department heads to meet the requirements of forthcoming business.

· Accurate recording of incoming and outgoing linen must take place to ensure correct invoicing by the nominated linen company. This includes reporting of any discrepancies on deliveries, invoices and below-standard linen supplies.

· To produce a fortnightly rolling rota by Wednesday of each week.

· To take part in regular monthly inspections of all housekeeping areas with the Managing Director to maintain existing standards within the housekeeping department and in accordance with Best Western Min Standards.

· To liaise with the Accommodation Manager on a daily basis to ensure necessary rooms are available for guests to check in.

· Ordering of housekeeping and guests supplies.

· To carry out stock checks as and when required by the company.

· To report all maintenance problems regarding defective equipment and damage to any accommodation areas. This includes taking any defective equipment out of service to prevent further damage or risk to guests and staff.

· To ensure that the Company’s health & safety policy is adhered to.

· To train any new and existing staff to carry out their duties to the departmental standards previously agreed in consultation with the Managing Director

· To carry out any reasonable request made by the Management and Directors of the company.

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person

Salary : $12 - $15