What are the responsibilities and job description for the Shift lead position at Tualatin Hills Park & Recreation District?
Description
Tualatin Hills Nature Center Shift Lead
Bilingual Spanish Preferred)
If you're someone who thrives on making others feel welcome, appreciates the value of community, and enjoys a rewarding work environment, then the Front Desk Lead position at might be the perfect fit for you!
THPRD) is looking for dependable, self-directed staff who are committed to delivering the best customer service possible.
The Front Desk Lead position provides the first point of customer contact in person and on the phone with a focus on creating a safe, welcoming, and inclusive environment for all patrons, staff, and volunteers.
This position offers more than just a chance to make a difference in the community. THPRD recognizes the value of diverse language skills, and to honor that,a unique bilingual pay incentive is offered.
Don't miss this chance to be part of a committed team and to contribute to making Tualatin Hills Park and Recreation District facilities the best they can be.
Schedule :
We are hiring for two positions, one regularly scheduled for 20-29 hours per week and one substitute variably scheduled for rentals and substitute support.
The regularly scheduled position is primarily Monday, Thursday, and Friday, 7 : 30am-5 : 15pm in the summer; the rest of the year’s schedule is flexible but primarily between the hours of Monday-Friday, 8 : 00am-5 : 15pm.
Part-time employees are scheduled variable hours and may work less than 1,560 hours per year.
Essential Job Functions
Pay Rate Range : $18.22 - $19.93 Hourly
This position is responsible forregistering patrons for classes, answering district-wide and center-specific questionsabout classes, activities, and programs, and performing clerical and maintenance duties, as assigned.
Key components of the job include (but are not limited to) :
Independently open, close, and staff the front desk at the facility assigned.
Greet the public, create a positive experience for customers through professional and courteous behavior, and provide information and assistance regarding schedules, program descriptions, and other general district information over the phone and in person.
Answer telephone and direct calls to appropriate personnel, as well as take accurate messages.
Perform general clerical support, such as generating prescribed reports, assisting the public with program enrollment by signing participants up for programs, receipting money, and performing related registration procedures
For more information regarding job duties, please review the
Qualifications
- Must be 18 years or older.
- Successful candidates will have knowledge and experience in office management principles and apply this knowledge to work problems while creating a welcoming and inclusive environment.
- Candidates will also have a basic understanding of applicable software and computer operations; specifically, Office 365 platforms including Word, Excel, Teams, and the ability to learn a proprietary, patron registration software.
- Bilingual language skills and an interest in nature, plants, and animals, are preferred.
For more information regarding qualifications, please review the .
This position may be eligible for multiple positions within the same classification that have the same job duties and qualifications.
Application Review : Our hiring team will review applications as they are received, assessing suitability for the role. If you meet our criteria, we will contact you directly to discuss next steps.
Please be sure to fully answer the application's supplemental questions to ensure our hiring managers can appropriately evaluate your qualifications.
To reduce barriers to entry, THPRD evaluates an applicant's work history and responses to supplemental questions rather than requiring cover letters and resumes.
Appointments on the salary range are made based upon a pay equity analysis of bona fide factors per Oregon's Equal Pay Act.
THPRD is committed to the full inclusion of all qualified individuals. As part of this commitment, THPRD will ensure that people experiencing disabilities are provided reasonable accommodations.
If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact Human Resources at .
Please follow THPRD on , , and to learn more about our organization.
Last updated : 2024-05-01
Salary : $20
