What are the responsibilities and job description for the Retail Supervisor in Training position at Uniqlo Co., Ltd.?
Position Overview :
Starting Salary : $16.00-$18.00 / hour
Reporting to the Store Manager, the Supervisor-In-Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department or zone exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.
Key Responsibilities :
- Motivates their team to meet and exceed sales goals
- Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
- Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
- Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
- Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
- Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
- Assists management to identify issues in the store
- Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
- Follows all company policy and procedures & notifies management of any infractions
- Assists with special projects as assigned by management
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic / civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Salary : $16 - $18
