What are the responsibilities and job description for the CRM Support Assistant (part-time) position at UNIQLO?
Role: CRM Support Assistant (Part-time)
We are looking for a detail-oriented, proactive CRM Support Assistant to join our fast-growing, fast-paced, highly congenial workplace. This role will help execute our daily marketing communications across CRM channels – app push, SMS, and/or email. This is a fantastic opportunity to grow your marketing operations skills and get hands-on experience with campaign execution in fast-moving, high-engagement channels.
Responsibilities
- Builds and deploys daily app push, SMS, and email campaigns using our in-house platforms, Adobe Campaign, and/or Klaviyo.
- Ensure accurate segmentation and scheduling based on marketing calendar.
- Performs QA checks across decides to ensure a flawless user experience.
- Maintain organized naming conventions and operations checklists.
- Provides CRM support to ensure efficient operations.
- Uses Microsoft Excel, Word, Powerpoint and/or equivalent Google Workspace apps to create and edit documents.
- Ensures that deadlines are met and adapts to changing priorities.
- Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
Preferred Skills
- 1-2 years of experience in CRM, digital marketing, or marketing operations
- Associate’s or Bachelor’s degree preferred
- Familiar with ESPs and Marketing Automations Platforms (Klaviyo, Attentive, Adobe Campaign, Twilio, Mailchimp, etc.) is a plus.
- Basic Excel/Google Sheets data-entry skills.
- Experience with QA processes or campaign calendars a bonus.
- Comfortable with tech platforms (no coding necessary but experience is a plus!).
- A clear communicator with strong attention to detail and time-management.
- Flexible, adaptable and works well under pressure.
- Ability to manage multiple deadlines.
- Highly organized with the ability to manage multiple tasks in a fast-paced environment.
Requirements
- High school diploma or equivalent, associate’s degree a plus
- Google Microsoft Suite proficient
Location & Hours
- Location: SoHo Office (in office preferred but remote is an option)
- If hybrid, work days: Mon, Tue & Thu (Can be flexible)
- Hourly Rate: $23.50/hr.
Salary : $24
