Business Process Analyst

United Community Bank is hiring a Business Process Analyst to support our growth and development.

Do you have a passion for improving processes through the use of RPA? Our Business Process Analyst will have the responsibility for the support, development, integration and strategic direction of our business unit solutions.

This is a great opportunity to partner with various business units across the company to ensure that our software applications are aligned with our business strategy by designing workflows and business processes in order to illustrate current and future states.

Why Work for United Community Bank?

At United Community Bank, we believe in combining top-of-the line financial solutions with award-winning satisfaction for our customers and employees. United Community Bank is known for excellent services; it is part of our foundation and is one of our guiding principles. We call ourselves The Bank that SERVICE Built to remind us every day of our brand promise. Further, we believe in the power of coming Together, for Good.

How will you drive value within the organization as a Business Process Analyst?

• Develop programmatic solutions to proposed process improvements via RPA tools (i.e., Nintex RPA)
• Evaluating business needs of assigned applications and ensure processes are in place to meet those needs
• Align business strategy with application abilities and design workflows and business processes in order to illustrate current and future state
• Oversee the conversion planning, testing and training for assigned applications during system changes and/or mergers & acquisitions.
• Identification and pursuit of integration and interfaces that will result in frontline and backroom efficiencies
• Participate in discussions regarding the strategic direction of our loan and deposit-related software applications including but not limited to, our core system and related ancillary applications new deposit account opening platform, teller application and other deposit related software solutions (FISERV Premier, LaserPro, CSI, nCino, Meridian Link, NewGen, Credit Lens, Encompass, Q2, BPM, Integrated Teller, DocuSign, etc.)

What you should already know to be successful as a Business Process Senior Analyst?

• Bachelor’s degree in Business, Information Technology or similarly applicable field
• Experience with Programming Languages (SQL, C/C , Python, Java or JavaScript).
• Experience developing creative, programmatic solutions with tools such as Robotic Process Automation (RPA)
• Experience evaluating and leading application implementations and upgrades
• Experience designing and implementing business processes
• Experience developing training and testing plans
• Experience managing vendor implementations and vendor relationships
• Project management skills

Preferred attributes and knowledge:

• UiPath Certification, Automation Anywhere Certified Master RPA Professional Certification, or Blue Prism RPA Certification.
• Demonstrated ability to translate business needs into quantifiable action items
• Knowledge of deposit, loan and general ledger accounting procedures

Conditions of Employment:

• Must be able to pass a criminal background check
• This is a full-time, non-remote position