Demo

Work-Study/Help Desk Assistant

University of Arkansas
Little Rock, AR Full Time
POSTED ON 8/5/2025
AVAILABLE BEFORE 10/4/2025
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.


Closing Date:

Type of Position:Clerical


Workstudy Position:

NoJob Type:Temporary (Fixed Term)
Work Shift:


Sponsorship Available:

NoInstitution Name: University of Arkansas at Little Rock

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Department:Health Services


Department's Website:

Summary of Job Duties:The Work-Study/Help Desk Assistant position assists Health Services with administrative duties to maintain a professional and welcoming environment where patients feel comfortable. This position is governed by state and federal laws and agency/institution policy.Qualifications:

Required Education and Experience:

  • Must have formal education equivalent of a high school diploma;

  • Must have proof of work-study award.

Job Duties and Responsibilities:

  • Greet patients and answer questions;

  • Maintain cleanliness and orderliness of Health Services;

  • Assist patients with check-in and completing any required forms;

  • Answer a multi-line telephone;

  • Schedule appointments using the Medicat, electronic medical records system;

  • Verify insurance benefits and submit insurance claims to the third-party insurance billing provider;

  • Collect mail and packages from mail room.

Knowledge, Skills, and Abilities:

  • Great customer service skills;

  • Ability to complete tasks in a timely manner;

  • Ability to follow directions.


Additional Information:


Salary Information:

$11.00 a hour


Required Documents to Apply:

Proof of Work-Study Award, Resume


Optional Documents:

Special Instructions to Applicants:


Recruitment Contact Information:

Chanell Smith, Director of Health Services, 501-916-5661, ccsmith2@ualr.edu
Jordan Brown, Wellness and Belonging Business Manager, 501-916-6076, jdbrown8@ualr.edu


All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:No Background Check Required

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Standing, Talking, WalkingFrequent Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking, WalkingOccasional Physical Activity:Grasping, Pulling, ReachingBenefits Eligible:No
The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

 

Salary : $11

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