What are the responsibilities and job description for the Front Office Specialist position at UNLV Medicine?
The Front Office Specialist schedules patient appointments, greets patients and visitors, answers and directs phone calls, checks patients in and out, verifies insurance eligibility and assists in general office duties.
Educational Requirements
- High School Diploma or equivalency
Qualifications
- Minimum six (6) months experience in customer service; preferably in healthcare.
- Current and valid driver’s license
- Demonstrated ability to use a computer with Microsoft Office knowledge
- Knowledge of ICD-10, and CPT coding guidelines
- Medical terminology
- Knowledge of Medicare guidelines
- Excellent oral/written communication skills
- Must be well organized and detail-oriented
- Ability to establish and maintain effective working relationships with patients, team members, physicians and the public
- Bilingual Spanish a plus
Physical requirements
- May include standing, sitting, and/or walking for extended periods
- May include performing repetitive tasks
- May include working with challenging patients
- May include lifting up to 25 pounds
UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.
UNLV Health is committed to ensuring the health and safety of our team members, patients, and the communities we serve. As a part of this commitment, all candidates must receive their COVID-19 vaccine prior to joining the team.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
COVID-19 considerations:
UNLV Health is committed to ensuring the health and safety of our team members, patients, and the communities we serve. As a part of this commitment, all candidates must receive their COVID-19 vaccine prior to joining the team.
Application Question(s):
- What is your minimum salary requirement?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
