What are the responsibilities and job description for the Front Desk Agent, The Inn at Keystone - Winter 14/15 Seasonal/Full Time - Keystone, CO position at vailresorts.valhalla.stage?
Experience of a Lifetime. More than just our mission, these words describe our unique and iconic resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work at Vail Resorts is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, and we welcome people who bring enthusiasm and pride to work.
Keystone – With three unbelievable mountains, tons of outdoor adventures, lodging and dining all in two unique villages, it’s clear that Keystone is the best place to experience the best of the Rocky Mountains. But what really sets us apart is our people; Keystone’s staff is friendly, engaging and has an eye for the little details that make a big difference. With a heart for guest service, our staff is what makes an Experience of a Lifetime possible for every guest that visits the resort.
Keystone Front Desk Agents facilitate guest check-in, check-out and provide general information. Other job responsibilities include, but are not limited to:
- Professional appearance, excellent guest service skills, ability to multitask and strong verbal communication skills are required.
- Candidates with prior guest service experience in a fast paced environment preferred.
- Potential for long term professional development
- Perform all duties assigned by managers
Qualifications:
- High school diploma or equivalent is required- College Degree preferred
- MS Office proficiency is required
- Prior front desk experience a plus.
- Able to communicate with guest, homeowners, and colleagues with diplomacy and tact
- Experience in a guest service environment is strongly preferred
- Previous knowledge of the Resort is strongly preferred
- Able to communicate effectively in English, both written and verbal
- Able to lift 30 lbs and to stand for long periods of time in excess of 4 hours without sitting
- Proficient on property management systems (SMS, PMS, LMS) - preferred
- Flexible schedule including weekends and holidays is required
Compensation: $10.25/hour
Interesting and Informational Links:
- Find out more about Vail Resorts Recruitment and “like” our page on Facebook
- Find out more about Keystone Resort
- Find out more about our Company Policies
Have Fun. Serve Others. Do Right. Drive Value. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and commitment to creating an Experience of a Lifetime to our stakeholders.
Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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