What are the responsibilities and job description for the Supervisor - Mamie's Mountain Grill - Full Time, Winter Seasonal - Beaver Creek, CO position at vailresorts.valhalla.stage?
Supervisor - Mamie's Mountain Grill - Full Time, Winter Seasonal - Beaver Creek, CO
Beaver Creek: At the gate, you leave everyday life behind. That's why people travel to Beaver Creek, Colorado from all over the world, and many make it a tradition. The drama of rock and sky, the sheer grandeur of this place, is one reason. That it is North America's World Cup mountain is another. It is also a place of intimacy. A private resort hidden from view, with the power to bring people together.
The Mamie's Mountain Grill Supervisor is responsible for providing excellent guest service to Mamie's guests. Other responsibilities include, but are not limited to:
- Assisting the General Manager in hiring, training, and supervising all staff
- Works on the floor in the restaurant, exceeding guest satisfaction as well as completing management reports pertaining to revenue accounting, tip disbursements and recording, scheduling, ordering products and equipment, payroll, inventory and keeping daily manager logs
- Understands completely all policies, procedures, standards, specifications, guidelines and training programs
- Ensures that all guests feel welcome and are given responsive, friendly and courteous service at all times
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
- Makes employment and termination recommendations consistent with General Manager guidelines for approval or review
- Fills in where needed to ensure guest service standards and efficient operations
- Continually strives to develop staff in all areas of restaurant and professional development
- Prepares all required paperwork, including forms, reports and schedules in an organized and timely manner
- Ensures that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
- Ensures that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
- Oversees and ensures that restaurant policies on employee performance appraisals are followed and completed on a timely basis
- Schedules labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
- Is knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
- Fully understands and complies with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
- Provides advice and suggestions to General Manager as needed
- Responsible for all forms of cash handling throughout restaurant including register drawers, safe, deposits, and change orders
- Other duties as assigned
Qualifications:
- High school diploma or equivalent - required
- Must be able to lift and carry 40 lbs - required
- Minimum 2 years of restaurant experience with at least one year at a supervisory or managerial level - required
- Fluent in English - required
- Able to work weekends and holidays
- Excellent leadership, problem-solving and multi-tasking skills
- Must be aware of safety and sanitation guidelines
- Bachelor’s degree or equivalent - preferred
- In person interview - preferred
Have Fun. Serve Others. Do Right. Drive Value. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and commitment to creating an Experience of a Lifetime to our stakeholders.
Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
