The Help Desk Technician I identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Technician I documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician I may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent .... Typically reports to a supervisor. Being a Help Desk Technician I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.More Show Less
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A Helpdesk Technician provides Bystronic customers with excellent technical support for our BySoft Suite of software which includes CAD, CAM, Nesting, Manufacturing Execution and Enterprise level systems for the Metal Fabrication industry. While prior knowledge of BySoft software is not required, the ideal candidate will have knowledge of CAD software and an awareness of Manufacturing Machine Tools. . The right candidate will have. Quick-thinking...
Job Description. Job Description. Description : SUMMARY. The Help Desk Technician I – You will be responsible for providing support of hardware, software, and operating systems for PC and Apple-based computer products to our clients and internal staff. Qualified systems technicians will have a background in IT or the desire to pursue an IT-related career. Major Roles and Responsibilities. Handle all incoming IT Support calls, emails, and tickets....
This entry level technical position is responsible for maintaining high-quality white-glove IT services and support for our Clients/Customers. Our goal is to deliver excellent technical and non-technical support with exceptional customer service and follow-through. This position is part of the Network Operations Center team so candidates must be passionate about technology, highly skilled at providing amazing customer service, and have the abili...
At American Solutions for Business, we pride ourselves on helping people live their American dream. As an employee-owned company, we provide value to our stakeholders through entrepreneurial relationships and solutions. Since 1981, we have grown to be one of the largest distributors in the industry, providing customers with print, branded merchandise, eCommerce solutions, fulfillment and more. We are currently seeking a Help Desk Tech to join our...
Evening and weekend positions available. General Summary. . The Help Desk Technician provides remote technical support and assistance to end-users of telecommunications, broadband, and video providers nationwide. This position troubleshoots issues and ensures a friendly, helpful, and timely resolution. The Help Desk Technician will possess excellent communication skills and a strong ability to diagnose and resolve technical issues remotely. The T...
. Job Title: Help Desk Technician II. Location: Cherry Hill, NJ. Salary: $55,000 - $75,000. . Company Summary. With 35 years of professional IT experience, radius180, LLC is the Information Technology Consulting Company focusing on Managed IT Services, Custom Application Development, and Staff Augmentation that you want to work for. We are seeking new team members that can internalize our core values of Dependability, Integrity, Teamwork, Passion...
