A company is looking for a Helpdesk Agent - Remote in US.Key ResponsibilitiesProvide technical support via telephone, email, and remote diagnostics for hardware and software issuesDocument problems and resolutions in the support solution databaseEscalate complex technical issues to senior support as neededRequired Qualifications1 year in a customer service roleExperience in call center or technical support environments preferredBasic understandin...
System One is seeking a. Helpdesk Agent. for a long-term contract opportunity offering a. remote work model. in support of our client in Lynchburg, VA. The first several weeks of work will be onsite training, shifting to a remote work model subsequently. This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and surrounding to be considered. . As Helpdesk Agent, you will be responsible for providing support to en...