Our Mission. We build strong, trusting relationships with our employees, stakeholders, and customers through shared values. Our company culture allows for growth opportunities at any stage of your career, making us a great fit for those who want to make an immediate impact
Benefits and Perks. At Wilson Health, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package, including medical insurance, dental and vision insurance, and a 401(k) plan. We also offer generous paid time off, flexible scheduling, and tuition reimbursement. Our goal is to create a work-life balance that supports your needs and allows you to thrive both personally and professionally. In addition t...
A company is looking for a Workforce Management Specialist to support its Workforce Planning Operations team.Key ResponsibilitiesMonitor call queues and manage resource allocation in real-timeGenerate and provide reports on scheduling, productivity, and service levelsCoordinate schedule changes and communicate with various teams regarding call and inventory volumesRequired QualificationsMinimum of 1 year of call center experienceAt least 6 months...
A company is looking for a Workforce Management Specialist to support its Workforce Planning Operations team.Key ResponsibilitiesMonitor call queues and manage resource allocation in real-timeGenerate and provide reports on scheduling, productivity, and service levelsCoordinate schedule changes and communicate with various teams regarding call and inventory volumesRequired QualificationsMinimum of 1 year of call center experienceAt least 6 months...
A company is looking for a Workforce Management Specialist to support its Workforce Planning Operations team.Key ResponsibilitiesMonitor call queues and manage resource allocation in real-timeGenerate and provide reports on scheduling, productivity, and service levelsCoordinate schedule changes and communicate with various teams regarding call and inventory volumesRequired QualificationsMinimum of 1 year of call center experienceAt least 6 months...
A company is looking for a Workforce Management Specialist to support its Workforce Planning Operations team.Key ResponsibilitiesMonitor call queues and manage resource allocation in real-timeGenerate and provide reports on scheduling, productivity, and service levelsCoordinate schedule changes and communicate with various teams regarding call and inventory volumesRequired QualificationsMinimum of 1 year of call center experienceAt least 6 months...
A company is looking for a Workforce Management Specialist to support its Workforce Planning Operations team.Key ResponsibilitiesMonitor call queues and manage resource allocation in real-timeGenerate and provide reports on scheduling, productivity, and service levelsCoordinate schedule changes and communicate with various teams regarding call and inventory volumesRequired QualificationsMinimum of 1 year of call center experienceAt least 6 months...
POSITION OVERVIEW. Job Title. Workforce Management Specialist. Job Type. Full - Time. Location. San Fernando, Pampanga, Philippines. Shift Pattern. Graveyard shift (9 PM - 6 AM). . MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the ...
POSITION OVERVIEW. Job Title. Workforce Management Specialist. Job Type. Full - Time. Location. San Fernando, Pampanga, Philippines. Shift Pattern. Graveyard shift (9 PM - 6 AM). . MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the ...