Job Description. Job Description. Summary. To maintain the Credit Union's accounting records and reports, ensuring they are in compliance with generally accepted accounting practices and credit union accounting practices. Essential Functions & Responsibilities. Prepares or assists in preparation of assigned credit union accounting records. Responsibilities include, but may not be limited to. General Ledger (including preparation, review, and appr...
Job Description. Job Description. Assists members with telephone requests regarding Member Service. including but not limited to answering questions about products, services, and accounts. Accurately maintaining confidential member account information on computer systems. Completing transactions per member request, such as transfers, stop payment, wire requests, loan payments, closing accounts. Provides a superior member experience by actively li...
Job Description. Job Description. This position requires you to work on-site. Summary. Under the direction of the Application Support Lead, performs a full range of duties to maintain the information technology applications, systems, infrastructure for My Community Credit Union (MCCU). The Applications Support Specialist role ensures proper application and endpoint operation and documentation so that staff and members can accomplish operational t...
Responsible for the daily operation and personnel management of the Call Centering. Responsible for measurement, tracking and attainment of established performance expectations. Participates in the hiring process for new Call Center staff. Coaches and trains Call Center staff to meet performance expectations. Participates in staff counseling, as necessary. Ensures members and potential members receive prompt, courteous, and accurate service on th...
