Information Technology Project Manager

Job Title: IT Project Manager

Job Location: Memphis, TN (Remote)

Primary Purpose:

To manage and support project assignments, ensuring completion by administering processes that measure and manage customer satisfaction, identifying trends, and providing insights for improvement.

Essential Functions and Responsibilities:

• Identify necessary resources and research project data, procedures, and history to understand project direction.

• Manage project plans through to completion, ensuring goals are met.

• Analyse data and recognize trends across multiple offices for national client operations.

• Ensure data accuracy and integrity, and communicate progress to stakeholders.

• Assist Program Managers in resolving issues and deliver presentations on project results.

• Provide training to colleagues and help transition programs as needed.

Qualifications:

• Bachelor's degree preferred in Business Administration, Statistics, or Quantitative Analysis.

• At least six years of related experience, including two years in data analysis or planning.

• Strong knowledge of project management, data analysis, and Excel.

• Excellent communication, organizational, and negotiation skills.