What are the responsibilities and job description for the Customer Service Representative position at Apple Ford White Bear Lake?
Customer Service Representative– Full-Time and Part-Time
Company: Apple Autos (Top Minnesota Workplace)
Compensation: $17.00-$21.00 an hour based on experience
Are you looking for a company that Supports You and Your Career Goals, Encourages You to Make a Difference, and helps you Champion Your Lifelong Journey? Then you need to look at Apple Autos.
Apple Autos is a 7-brand, 8 location automotive company founded on the belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.
Apple Autos is seeking a reliable and customer-oriented individual to join our team, no experience necessary. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence. Apple Autos believes in The Value of our people and The Value of ongoing improvement therefor we offer training programs, scholarships, tuition reimbursement, and career growth and development opportunities.
As a Concierge you will be responsible for providing excellent customer service while handling financial transactions related to vehicle services performed.
What you will do:
- Greet customers in a friendly and professional manner.
- Process financial transactions accurately and efficiently, including cash, credit, and debit card payments.
- Provide receipts and ensure proper documentation for all transactions.
- Assist customers with questions related to billing, payments, and pricing.
- Coordinate with service and quick lube departments to ensure smooth financial transactions.
- Maintain and organize cash drawer and reconcile daily transactions.
- Handle customer concerns and direct them to the appropriate department if needed.
- Uphold company policies and procedures regarding financial transactions.
- Assist in maintaining a clean and organized cashier station.
- Assist in daily rental transactions.
What we are looking for:
No Experience necessary, will train!
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced and dynamic dealership environment.
- Professional and courteous demeanor when dealing with customers.
- Attention to detail and accuracy in handing financial transactions.
Benefits
- Competitive Pay
- Flexible Working Hours
- Advancement Opportunities
- Scholarships, Tuition Reimbursement, Growth and Development Plans
- Professional and Respectful Work Environment
- Medical, Vision, Dental, Health Savings Account, F/T only
- Company Paid Life Insurance along with Voluntary Life and Disability
- Paid Paternity/Maternity Leave F/T ONLY
- New and Used Vehicle, Parts, and Service Discounts
- Vacation, Holiday, Volunteer Time Off F/T ESST F/T & P/T
- 401k with a Company Matching Contribution
- Employee Assistance programs
Why Work for Apple Autos
- We strive to make a positive impact in our world, you will get the opportunity to give back.
- Internal promotions, we offer our employees the opportunity to advance internally.
- We encourage teamwork, positivity, and kindness.
- Learning and development programs are available.
- We empower our employees to do what is best for our customers, and other employees.
- Continually giving back to our employees for all their hard work that does not go unnoticed. We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
- Ranked Top workplaces in MN (2020,2021,2022)
EEO Statement:
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $17 - $21
