Customs Broker

AppleOne is assisting a client that is seeking an experienced Licensed Customs Broker to manage and oversee import/export compliance and customs clearance activities within their logistics and freight forwarding operations. The ideal candidate will ensure full compliance with U.S. Customs & Border Protection (CBP) regulations, support internal operations teams, and deliver accurate, timely service to their customers across air and ocean transportation. This role is essential in maintaining regulatory accuracy, reducing delays, and supporting the end-to-end supply chain process.

Key Responsibilities

• Prepare, review, and transmit import entries (ABI/ACE) for air and ocean shipments.
• Classify commodities under the HTSUS and ensure accurate duty/tax calculations.
• Submit and manage ISF filings to ensure compliance and avoid penalties.
• Review commercial invoices, packing lists, certificates of origin, and other import/export documentation.
• Communicate with CBP and Partner Government Agencies (PGA) such as FDA, USDA, EPA, DOT, etc.
• Resolve CBP holds, exams, compliance inquiries, and release issues.
• Support customers with compliance guidance and problem-solving for shipment delays or exceptions.
• Monitor changes in regulations and update the team with relevant guidance.
• Ensure accurate recordkeeping.
• Assist with post-entry filings, including Post Summary Corrections and protests.
• Develop and maintain the company’s customs bond, compliance programs, and internal SOPs.

Requirements

• Active U.S. Customs Broker License (required).
• Minimum 3 years of customs brokerage or import compliance experience, preferably in a freight forwarding or logistics environment.
• Have experience building a new customs broker operation from the ground up.
• Strong knowledge of import regulations, HTSUS classification, valuation, and documentation requirements.
• Experience with customs software – CargoWise is a strong preference.
• Understanding of air & ocean freight processes.
• Familiarity with Partner Government Agencies (FDA, USDA, EPA, DOT, FCC, etc.).
• Must be hands-on with day-to-day customs document preparation and submission.
• Strong analytical, problem-solving, and communication skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Proficient in Microsoft Office (Excel, Outlook, Word).