Policy Specialist

Job Summary :

The Business Platform Administrator plays a pivotal role in developing and managing policies, programs, and processes that support the organization's business platform. This role involves analyzing performance metrics, enhancing profitability, and ensuring effective communication with the field. The administrator is responsible for improving management effectiveness through data-driven insights and maintaining efficient systems and databases to support the organization's strategic goals.

Key Responsibilities :

• Performance Analysis and Reporting :
• Develop and administer programs that measure and reward production and business planning.
• Conduct qualitative and quantitative analyses on performance and profitability metrics for Senior Management and field teams, recommending actionable improvements.
• Generate and distribute detailed monthly performance reports to sales management and field teams.
• Policy Development and Communication :
• Establish, communicate, and manage policies and processes that support the business platform.
• Act as a liaison between the field and the home office to address policy changes and resolve challenges.
• Facilitate a positive relationship between field teams and the corporate office by removing obstacles and enhancing productivity.
• Systems and Process Management :
• Oversee departmental databases and digest sites, ensuring accuracy and usability.
• Collaborate with IT teams to implement system updates, cosmetic improvements, and new features.
• Manage and refine processes that enhance division profitability and continuity.
• Budgeting and Strategic Planning :
• Set goals, objectives, and budgets for business platform administration.
• Monitor progress against goals and recommend adjustments as needed.
• Leadership and Problem-Solving :
• Provide leadership in resolving field-impacting issues, ensuring seamless operations.
• Support organizational goals by delivering high-quality service and fostering strong communication across departments.
• Additional Responsibilities :
• Perform other duties and projects as assigned.

Required Knowledge, Skills, and Abilities :

Educational and Experience Requirements :