What are the responsibilities and job description for the Collections Specialist position at AppleOne?
Collections Specialist AppleOne Employment Services Kansas City Metropolitan Area (Remote) Credit Analyst / Collections Specialist (Remote – KC Area) $25/hour | Long-term Contract We’re hiring an experienced Credit Analyst / Collections Specialist to join a high-performing, collaborative collections team. This is not an entry-level collections role. You’ll handle complex account reconciliations, investigate payment issues, and work directly with educational institutions nationwide. What you’ll do:• Manage 600–800 business accounts across multiple divisions• Work all aging buckets from current through collections• Complete 45 client touches daily• Investigate payment discrepancies and resolve disputes• Export data into Excel for reconciliation and reporting• Communicate primarily via email with colleges, universities, and training facilities• Conduct professional phone calls when needed• Partner closely with internal teams (cash apps, invoicing, support)• Follow structured documentation and credit hold processes What we’re looking for:• 3–5 years of B2B collections or credit analysis experience• Strong reconciliation and dispute resolution background• ERP experience (Great Plains or similar)• Intermediate Excel skills (formulas, multi-sheet reports; pivots a plus)• Professional written communication skills• Organized, detail-driven, and self-motivated• Able to manage high volume without dropping the ball Role details:• Fully remote (must live in KC metro area)• Monday–Friday, business hours• Long-term contract with conversion potential• Up to 5 hours OT during peak months (Jan–Mar)• Collaborative team with strong tenure and support Why this role stands out:• Heavy analysis, not call-center collections• Work with colleges and universities nationwide• Clear processes and strong leadership support• Company growth = real career opportunity If you’re analytical, professional, and tired of script-driven collections, this one’s for you.Equal Opportunity Employer / Disabled / Protected VeteransThe Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdfWe also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.#1116Company DescriptionThis company offers growth and a great group of people to work with.
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