What are the responsibilities and job description for the Overnight Houseperson position at Buffalo Lodging?
Hampton Inn by Hilton-Coventry/Warwick Area, 850 Centre of New England Blvd, Coventry, RI 02816
We are currently looking for a houseperson to join our Team! The Hampton Inn by Hilton-Coventry/Warwick area is centrally located in Rhode Island. We are near I-95 and walking distance to many restaurants for our guests to enjoy. T.F. Green Airport and downtown Providence are less than 20 minutes away. Our hotel has 124 guest rooms and we offer a daily free hot breakfast to all our guests. The Hampton Inn by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.
The Front Service/Houseperson will be responsible for helping to achieve ongoing guest satisfaction by maintaining the cleanliness and general appearance of public areas and corridors of the hotel during the overnight shifts.
Overnight shifts – 11pm to 7am Sunday and Monday.
- Responds to guest requests in a prompt and courteous manner.
- Stocks room attendant carts and supplies
- Cleans furniture, elevators, glass etc., in public areas such as lobby, pool, public restrooms.
- Tends laundering machines – to provide ample linen supplies for morning shift.
- Assists with various housekeeping and maintenance duties as assigned by supervisor.
- Assists with shuttle service (if applicable.)
About Buffalo Lodging Associates:
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
What You Bring:
The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:
- High School diploma or equivalent
- 2 Years Experience laundry or housekeeping
- Hotel Experience a plus
- Excellent Customer Service
- Able to work overnight shift 11pm to 7am (and weekends and holidays)
- Hotel brand Experience a plus
- Valid Driver’s License (if applicable)
What We Offer You:
At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
- Paid Weekly (Every Friday!)
- Medical, Dental & Vision Insurance
- Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
- Paid Vacation and Sick Time
- Paid Holidays
- Tuition Reimbursement
- Flexible Spending Account
- Company Paid Life Insurance
- Company Paid Short-Term Disability Insurance
- Long-Term Disability Insurance
- Employee Assistance Program
- Hotel Discounts – for You, Your Friends and Family
- Wellness Programs
- Monthly Employee Appreciation Activities & Events
- Learning and Development Opportunities
- Employee Referral Program