Demo

Enrollment Specialist, Alpha - $75,000/year USD

Crossover
Austin, TX Full Time
POSTED ON 1/28/2026 CLOSED ON 2/26/2026

What are the responsibilities and job description for the Enrollment Specialist, Alpha - $75,000/year USD position at Crossover?

You will serve as the first point of contact for families considering where to begin their child's educational journey. The emails you craft, the events you manage, and the conversations you facilitate will play a direct role in whether a family selects Alpha. This position is designed for someone who values precision, genuine connection, and consistent execution—and who recognizes that well-handled details build trust.

Alpha is constructing the world's most ambitious school model. Our campuses integrate demanding academics, technology-driven instruction, and elevated standards for students and staff alike. Admissions is the place where that vision takes tangible form. Families require more than just information; they seek clarity, assurance, and evidence that Alpha stands apart in meaningful ways.

In this position, you will manage the complete journey for prospective families from initial inquiry onward. You will deliver timely and thoughtful responses to questions, organize campus tours and shadow experiences, keep applicant data meticulously current, and help parents understand how Alpha operates and whether it matches their needs. You are not simply handling paperwork behind the scenes—you are actively influencing enrollment outcomes.

This is an on-campus, high-tempo role suited to someone who excels at balancing competing demands without losing focus. If you are committed to excellence in execution, clear communication, and empowering families to make well-informed choices, you will discover genuine ownership and meaningful influence in this work. If that resonates with you, we look forward to your application.

What You Will Be Doing

  • Addressing inquiries from prospective families within 24 hours using clear, welcoming, and Alpha-consistent language
  • Organizing admissions events, campus tours, and student shadow experiences, including logistics and post-visit communication
  • Maintaining applicant data with full precision in CRM and admissions platforms
  • Conducting meetings with families to clarify Alpha's approach, respond to questions, and capture key observations
  • Collaborating with campus and admissions colleagues to ensure the enrollment pipeline progresses efficiently

What You Won’t Be Doing

  • Determining admissions outcomes or establishing enrollment guidelines
  • Delivering instruction or overseeing academic programming
  • Pursuing families using high-pressure sales methods or scripted outreach
  • Operating within a sluggish or ambiguously structured process framework

Enrollment Specialist Key Responsibilities

Deliver a smooth, high-impact admissions journey that converts prospective interest into committed enrollment, ensuring families feel informed, valued, and enthusiastic about joining Alpha.

Basic Requirements

  • Bachelor's degree preferred but not required
  • At least 2 years of experience in admissions, customer service, or a family-facing operations role
  • At least 1 year of professional written communication experience with families or customers
  • At least 1 year of experience using a CRM, student information system, or comparable database with demonstrated data accuracy
  • Strong organizational skills and attention to detail across multiple concurrent workflows
  • Availability to work on-site in Austin, TX, or willingness to relocate
  • Authorized to work in the United States

Nice-to-have Requirements

  • Background in education, enrollment management, or school operations
  • Experience supporting admissions events or high-touch onboarding processes
  • Comfort working in fast-changing, tech-enabled environments

About Alpha

Want to join a learning rebellion that’s transforming the traditional classroom?

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.

They don’t play by the old rules.

Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.

Alpha School is rewriting the rules of education.

Sounds too good to be true? It’s not.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5727-US-Austin-EnrollmentSpec.001

Salary : $75,000

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