What are the responsibilities and job description for the Operations Manager position at Distinctive Hospitality Group?
Description of the role
Distinctive Hospitality Group is seeking a highly motivated Operations Manager to join our team. As an Operations Manager, you will be responsible for overseeing and coordinating the daily operations of our company. This is a great opportunity for someone who thrives in a fast-paced environment and has a passion for delivering excellent customer service.
Responsibilities
Manage and oversee the daily operations of the company's property
Monitor and analyze operational data to identify areas of improvement
Develop and implement processes and systems to increase efficiency
Ensure compliance with company policies and procedures
Train and supervise staff to ensure smooth workflow and high productivity
Act as Manager on Duty
Growth of Guest Service Scores
Profitability
Requirements
Proven experience in operations management or a similar role in a hotel
Strong organizational and leadership skills
Excellent problem-solving abilities
Flexibility
Mobility
5 years recent on property hotel experience
Rooms/Front Office/Banquet/Outlet experience
Preferred
Hilton or IHG systems knowledge
Benefits
Distinctive Hospitality Group is a leading hospitality company based in Natick, Massachusetts. Our mission is to provide exceptional service and memorable experiences to our customers. With a portfolio of high-end hotels and restaurants, we are committed to excellence in all aspects of our business. Join our team and be part of a dynamic, innovative, and customer-focused company.
Distinctive Hospitality Group is seeking a highly motivated Operations Manager to join our team. As an Operations Manager, you will be responsible for overseeing and coordinating the daily operations of our company. This is a great opportunity for someone who thrives in a fast-paced environment and has a passion for delivering excellent customer service.
Responsibilities
Manage and oversee the daily operations of the company's property
Monitor and analyze operational data to identify areas of improvement
Develop and implement processes and systems to increase efficiency
Ensure compliance with company policies and procedures
Train and supervise staff to ensure smooth workflow and high productivity
Act as Manager on Duty
Growth of Guest Service Scores
Profitability
Requirements
Proven experience in operations management or a similar role in a hotel
Strong organizational and leadership skills
Excellent problem-solving abilities
Flexibility
Mobility
5 years recent on property hotel experience
Rooms/Front Office/Banquet/Outlet experience
Preferred
Hilton or IHG systems knowledge
Benefits
- Competitive salary: $70000 - $80000 per year
- Comprehensive health benefits
- Retirement savings plan with company match
- Paid time off
- Professional development opportunities
- Fun and inclusive work culture
- Opportunities for growth and advancement within the company
Distinctive Hospitality Group is a leading hospitality company based in Natick, Massachusetts. Our mission is to provide exceptional service and memorable experiences to our customers. With a portfolio of high-end hotels and restaurants, we are committed to excellence in all aspects of our business. Join our team and be part of a dynamic, innovative, and customer-focused company.
Salary : $70,000 - $80,000