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Staff Experience Coordinator

EF High School Exchange Year
Thornwood, NY Full Time
POSTED ON 1/15/2025 CLOSED ON 3/14/2025

What are the responsibilities and job description for the Staff Experience Coordinator position at EF High School Exchange Year?

EF High School Exchange Year is seeking positive, energetic, and responsible individuals to work with international high school exchange students at its Welcome Days programs held on the EF Academy campus in Thornwood, NY. EF Welcome Days provides participants with a memorable New York City experience, valuable communication skills, and strong bonds with other exchange students before they embark on their high school exchange year.


The ideal candidate:

  • Is comfortable liaising with facilities staff, ensuring that the needs of the program are met and that relationships are maintained
  • Has an exceptional ability to assess interpersonal dynamics between staff for the purpose of building cohesive teams
  • Has experience driving both mini vans and 15-passenger vans
  • Is comfortable with driving long distances and time-frames
  • Is highly organized and has experience working with a large-scale student program
  • Enjoys problem solving, is solutions-oriented and remains calm in fluid situations
  • Proficient in Microsoft Suite, especially Excel
  • Is able to work with many stakeholders, while putting the needs of the program first
  • Has a high degree of emotional intelligence
  • Has experience working with and managing a predominantly intern-level staff
  • Is enthusiastic, patient, creative, flexible and has a great sense of humor
  • Is an exceptional team-player and enjoys working with dynamic colleagues
  • Must have high school diploma, GED, or equivalent at time of applying


Main responsibilities of the Staff Experience Coordinator include overseeing all transportation needs, including ensuring transport for staff during student arrivals/departures and days off, and coordinating team building and staff bonding activities. Other responsibilities include but are not limited to being available to drive students if needed, assisting with the setup of programming, assisting with aspects of campus operations, and ensuring that all staff feel supported in their roles. Must have valid driver's license and be comfortable driving a minivan and 15-person van.

EF Welcome Days is broken up into six (6) sessions and includes Senior Staff and all-staff trainings as detailed below.

  • Group Leaders arrive: July 10
  • All-Staff Training: July 11 - July 15
  • Session 1: July 16 – July 19
  • Session 2: July 23 – July 26
  • Session 3: July 30 – August 2
  • Session 4: August 6 – August 9
  • Session 5: August 13 – August 16
  • Session 6: August 20 – August 23
  • Staff departures: August 24

The Staff Experience Coordinator position is a part of our Senior Staff, who are collectively responsible for the smooth operation of a fast-paced and ever-changing summer program. All Senior Staff candidates must be available for the full duration of our summer season.


The Staff Experience Coordinator is estimated to work around 40-50 hours per week at $18/hour, with any overtime hours being paid at time and a half. All summer staff are responsible for their transportation to and from the Welcome Days location and are provided room and board for the duration of the program. All staff are required to complete two online training modules to familiarize themselves with the EF High School Exchange Year program and attend a training prior to students’ arrival.

About EF Education First
Some companies are in the Business of Technology.
Others are in the Business of Finance…Sports…Or Soft Drinks.
At EF, we’re in a different kind of business.
One that’s a little less tangible, and a lot more important.
We’re in the Business of Understanding.
For over 60 years we’ve been the leader in international educational programs and culturally rich travel experiences with the power to change how people think, feel and act. The programs we deliver open the world to students and travelers in ways that challenge biases, overcome barriers, and pave the way for a more understanding world. You’ll find us working across more than 50 countries, with offices in some of the world’s greatest cities - each one filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it – building greater understanding, breaking down barriers, and creating a better world…that makes all the difference.

Salary : $18

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