Demo

Operations Support

eTeam
Baltimore, MD Contractor
POSTED ON 8/4/2025 CLOSED ON 8/8/2025

What are the responsibilities and job description for the Operations Support position at eTeam?

Role: Operations Support
Duration: 12 Months - Contract
Location: Baltimore MD - 21230


- Role starts on-site and then transitions to a hybrid role, 3 days in office*

*Interviews will be one round via video conference*

BACHELOR'S DEGREE PREFERRED, BUT NOT REQUIRED

Duties may include:
- Processing incoming and outgoing paperwork including mail and facsimiles
- Support client service associates and operational personnel
- Checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center
- Make outbound contact both in writing and verbally with clients concerning paperwork

Requires:
- Ability to define and prioritize project activities and follow-up on project progress
- Strong written and verbal communication skills, strong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essential, knowledge of financial services field.
- Must be able to learn quickly and to engage in a number of detailed tasks at once.
- Must have strong flexibility in regard to the duties assigned and problem solving skills, be able to work independently.

Top Skills:
- Strong written and verbal communication
- Attention to detail
- Problem solver
- Demonstrates excellent attention to detail when analyzing or interpreting data.
- Displays well-developed ability to comprehend, reason and process complex data.
- Breaks down problems/issues into smaller, more manageable parts.
- Asks appropriate questions to source and validate data in order to support comprehensive analysis; consult subject matter experts where needed.
- Combines clear and appropriate escalation with suggestions on appropriate risk reduction strategies.
- Listens attentively, ask exploratory questions, and paraphrase.
 

Salary : $20 - $21

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