Client Relationship Representative

Job Description

**Job Description**

We are seeking a dedicated and professional **Client Relationship Representative** to join our team in Miami, FL. In this role, you will be the main point of contact for clients, ensuring satisfaction, addressing concerns, and supporting long-term partnerships. This position is ideal for someone who excels in communication, problem-solving, and customer care.

**Responsibilities**

• Build and maintain strong relationships with clients through regular communication and support
• Act as a liaison between clients and internal departments to ensure project goals are met
• Address client inquiries and resolve issues in a timely and professional manner
• Track client feedback and identify opportunities to improve services
• Assist with account management, documentation, and contract renewals
• Provide updates to management on client satisfaction and retention metrics
  
  

Qualifications

**Qualifications**

• Bachelor’s degree in Business, Communications, or a related field preferred
• Proven experience in customer service, account management, or client relations
• Strong verbal and written communication skills
• Excellent organizational and time-management abilities
• Ability to handle multiple priorities and meet deadlines
• Proficiency in Microsoft Office Suite and CRM software
  
  

Additional Information

**Benefits**

• Competitive salary ranging from $51,000 to $58,000 per year
• Opportunities for career growth and professional development
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Supportive and collaborative team environment
• Ongoing training and mentoring programs