Lab Technician

JOB SUMMARY: 

Face to Face Health and Counseling is a non-profit organization dedicated to meeting the needs of youth ages 11–24. We offer health care, counseling, and programs for homeless youth.

The Lab Tech is responsible for the accurate and timely performance of laboratory procedures, lab safety and compliance, and lab inventory. 

RESPONSIBILITIES

• Perform phlebotomy, process and prepare blood and urine for in-house testing and lab send-outs.
• Ensure medical staff adhere to the laboratory’s quality control procedures, regulations, and documentation.
• Act as the lead for monitoring and maintaining lab inventory, ordering and restocking supplies; assist with overall clinic inventory, ordering and restocking.
• Perform daily/weekly /monthly quality control, troubleshooting and equipment maintenance.
• Work as a team member to monitor and improve patient flow
• Make appropriate decisions based on the quality control results in regard to patient testing. Notify appropriate staff when problems occur.
• Ensure timely communication of difficult or unusual requests, results, or test follow-up that is necessary to completion of the procedure.
• Monitor and perform computer and clerical functions to ensure accurate test ordering and reporting of patient results.
• Monitor and perform specimen collection to ensure the accurate and appropriate performance of patient testing while maintaining patient dignity, comfort, and confidentiality.
• Monitor and document in Lab log reports to MDH untreated STI’s using the state reporting form.
• Communicate errors to immediate supervisor and document when errors are found.
• Maintain knowledge of, and comply with, all relevant laws, regulations, policies, procedures and standards.
• Ensure the laboratory is clean and well organized.

Medical Clinic Safety and Compliance

• Actively participate in creating and implementing improvements.
• Train medical staff in laboratory procedures and monitor compliance.
• Ensure medical clinic compliance with legislation and regulations related to health care clinics (HIPAA, OSHA, CLIA, etc.).
• Maintain biohazard waste.

Other

• Provide all services guided by the evidence-based principles for helping youth overcome homelessness.
• Willingness to perform other duties as assigned and needed.  

QUALIFICATIONS:

• Preferred: Associate degree in a lab science or medical laboratory technology from an accredited institution, or graduate from a 12-month approved school for Certified Laboratory Assistants.
• Preferred: Certification by an agency approved by the National Certification Agency.
• Qualified to work in a highly complex laboratory as mandated in the Clinical Laboratory Improvement Act of 1988 (CLIA).
• Prior lab experience and knowledge to work in all areas of the lab.
• Strong communication skills, both written and verbal.
• Demonstrated ability to work and communicate effectively with people of diverse ethnic, economic, racial and cultural backgrounds. 

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• Ability to perform the duties outlined in the job description.
• Ability to sit or stand for prolonged periods of time.
• Must possess speech, hearing, and sight skills to perform the functions of the position.
• Manual dexterity is required.
• Must be able to speak, read and write English proficiently.
• Ability to lift of equipment or supplies, usually under 25 pounds.
• Face to Face is subject to the government mandate requiring employee COVID vaccination. All  employees will be required to get vaccinated. 

Appropriate accommodations for physical demands will be made for individuals with disabilities. 

BENEFITS: 

Face to Face offers benefits which include health, dental, short-term disability, long-term disability, life insurance, 403b account as well as generous PTO and paid holidays.