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Admin for Customer Service Excellence

Get It - Hospitality
Haverhill, MA Full Time
POSTED ON 2/5/2025 CLOSED ON 3/6/2025

What are the responsibilities and job description for the Admin for Customer Service Excellence position at Get It - Hospitality?

Job Overview

We are excited to announce an opportunity for a Customer Service Administrator to join our thriving and collaborative team. As a key member of our organization, you will contribute to our exceptional service delivery while enjoying an inclusive work environment that promotes personal and professional growth.

Key Responsibilities

  • Deliver outstanding customer service to our clientele.
  • Manage various administrative duties as required.
  • Foster a positive and supportive atmosphere while collaborating with team members.
  • Ensure meticulous documentation and uphold accuracy in all tasks.

Required Skills

  • Proven customer service experience of 3-5 years is essential.
  • Strong attention to detail and a commitment to accuracy.
  • A positive demeanor and a proactive attitude are highly valued.
  • Excellent communication and interpersonal skills are crucial for success in this role.
  • Proficient in MS Office with strong organizational competencies.
  • Flexibility to undertake diverse administrative tasks as needed.
  • Experience in a call center environment is a distinct advantage, though not mandatory.

Qualifications

  • A minimum of 3 years of relevant customer service experience.
  • High school diploma or equivalent is required; additional certifications in customer service or related fields are preferred.
  • Demonstrated organizational skills and the capacity to adapt to various tasks as assigned.

Career Growth Opportunities

We are committed to supporting your career development and advancement within our organization. With opportunities for salary progression and various pathways for professional growth, you will be empowered to achieve your career aspirations.

Company Culture And Values

As a family-owned business operating since 1981, we prioritize a supportive workplace culture that emphasizes teamwork, respect, and employee well-being. We recognize that our employees are our greatest asset, and we are dedicated to treating every team member as a valued part of our family.

Compensation And Benefits

  • Competitive salary structure accompanied by a performance-based bonus.
  • Employee referral bonus of $1,000 for bringing new talent to our organization.
  • Comprehensive health insurance to support you and your family's health needs.
  • Paid vacation time to ensure you have the opportunity to recharge.
  • 401K plan to help you prepare for a secure financial future.

If you are ready to take the next step in your professional journey and become a part of our supportive and dynamic team, we encourage you to apply today.

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