What are the responsibilities and job description for the Quality Control Analyst I position at GUARANTEE TRUST LIFE INSURANCE GROUP?
Job Details
Description
The world isn’t standing still, and neither is GTL! We’re moving quickly, continually evaluating our business practices and taking steps to better serve customers’ evolving needs.
Now is an ideal time to join our team as a Quality Control Analyst. You will find challenge and reward in our culture of innovation, support, and balance. You will be on the front line of our technology initiatives while working in a dynamic environment with constant growth.
Our collaborative environment is designed to support you and all our team members, and our innovative resources and growth opportunities mean there’s always something new to learn. We empower our employees to create better ways of working through more intentional use of communication and collaboration practices, processes, and tools. You’ll do all this in an environment of excellence, trust, and to the highest ethical standards.
This is what you'll be doing:
- Partner with our web, mobile, and internal development teams, building and executing various test cases against multiple platforms to ensure accuracy.
- Identify, document, communicate, and manage identified defects through resolution.
- Handle production issues and provide user assistance as needed.
- Utilize Jira and Confluence for tracking and documentation.
- Work within an Agile framework to ensure efficient project management and delivery.
Why GTL? Take a look at what we offer:
- Competitive salary with bonus opportunities.
- Tuition assistance, medical and dental insurance, and 401k matching.
- Half-day Fridays, every Friday all year!
- Your choice of a hybrid schedule with 2 days remote weekly OR full time onsite with incentives (extra paid time off, gas credit, and more!)
- Opportunities to grow on a creative, physical, educational and professional level!
- Volunteer programs to help give back, improve lives, connect with others and strengthen communities.
About Us
Guarantee Trust Life Insurance Company is a longstanding leader in life and accident & health (A&H) insurance. In business since 1936, Guarantee Trust Life Insurance Company was founded on the two fundamental principles of quality products and excellence in customer service.
We invite you to learn more about Guarantee Trust Life by visiting our website: www.gtlic.com.
EOE m/f/d/v
Qualifications
What you should bring to the role:
- Strong analytical and organizational skills with a penchant for anticipating and finding problems.
- A passion and instinct for determining the cause of identified issues.
- Critical thinking skills essential to developing thorough and complete test combinations into a comprehensive test plan.
- Desire and ability to work independently as well as to collaborate with your team when supporting larger projects.
- Comfort with multi-tasking and adjusting priorities in a dynamic work environment.
Experience that will give you a head start on our team:
- Experience in the insurance or financial services industry.
- Knowledge of EXL LifePro administration system and processes.
- Knowledge of OnBase administration system and GTL workflows and processes.
- Experience building and executing test cases in tools such as TestComplete, Selenium, Katalon, Appium, etc.
- Proficiency in using Jira and Confluence.
- Experience working within an Agile framework.
Salary : $53,000 - $70,000