What are the responsibilities and job description for the Administrative Assistant position at Hedy Holmes Staffing Services?
Position: HR Admin/Administrative Assistant
Pay: Starting at 20/hr.
Job purpose:
Provides a variety of routine and moderately difficult office support duties for office staff. This includes but is not limited to extensive public contact, providing information, multi-line phone protocol, recordkeeping, specialized functions related to the processing of applicants, data entry, preparing spreadsheets, maintaining data bases, establishing, and maintaining file systems and performing related work as required and the ability to make decisions and resolve non-routine problems that may also be encountered.
Duties and responsibilities include but are not limited to:
- Answer all incoming calls in a timely manner, preferably by the second ring. Place candidates on hold to answer secondary calls. Forward calls and/or take accurate messages.
- Greet applicants and visitors that come to the office in a “professional and friendly manner”.
- Receive and screen callers and visitors utilizing good customer service skills.
- Pre-screen candidates that call-in or walk-in as necessary for current job openings/requisitions.
- Provide applications, copying I.D.’s, answer routine applicant questions, review applications before interview process for completion, assist in checking for references, running E-Verify, drug testing.
- Provide information and assist with testing processes and procedures.
- Complete training and new hire orientations.
- Verify, update, and confirm caller/employee contact information.
- Use of correct grammar, punctuation, and spelling in verbal and written communications.
- Sign for deliveries such as FedEx, UPS, USPS mail, and distribute or store materials properly.
- Maintain adequate volume of paper in copier, fax, and related office equipment.
- Make sure the printer is clear of all paperwork by the end of each day.
- Ability to multitask in a busy environment and prioritize work.
- Always keep front reception area, orientation room and bullpen neat and clean. Areas should be cleaned daily (i.e.: sanitizing all touchable surfaces multiple times a day, cleaning training room, wiping down tables and front desk space; door handles, time clock, etc.).
- Establish and maintain cooperative and effective working relationships.
*Job duties and responsibilities may be altered at any time based on the needs of the business by management.
Qualifications:
- High School Diploma
- 1 – 2 years of clerical duties and/or customer service experience
Working conditions and physical requirements:
- Office Environment
- Sitting for long periods of time