What are the responsibilities and job description for the NAPSW - In Park Security position at IB Parks and Entertainment?
Position Title: In Park Security
Department: Safety & Security
Reports To: Security Supervisor
Status: Part-Time, Non-Exempt
Summary of Duties:
Provide support to ensure the safety and security of the Guests, Team Members and property, while providing Guest Excellence and maintaining safe practices.
Job Responsibilities:
• Exhibit professional demeanor and model behaviors at all times
• Perform bag check per Standard Operating Procedures as the business dictates
• Maintain security of property access points
• Maintain constant attention and focus while monitoring property surveillance and/or while performing consistent rounds throughout the property to include, but not be limited to; Buildings, waterpark, dry park, parking lot, access roads and gates, back areas, etc.
• Enforce Guest Code of Conduct to include but not be limited to; Prohibiting outside food & beverage, proper attire, enforcement of a smoke-free facility and family atmosphere, line jumping, etc.
• Be a park representative resource and authoritative presence, to include inside shops and queue areas to deter theft and disruptive behaviors
• Primary responder to atypical situations during park hours; Guest to Guest confrontation, Employee to Guest confrontation, Employee to Employee confrontation, on-park altercations, Lost Parents, property incidents, theft allegations, threats, prohibited items use, etc.
• Provide support to the Manager on Duty in conducting the park sweep at the end of each operating day as needed
• Provide presence for the cash count at the end of each operating day as needed
• Execute emergency procedures, to include crowd control, as necessary
• Provide support to outside EMS and Security as needed
• Complete required documentation as outlined in Standard Operating Procedures
• Escalate atypical situations to Manager on Duty
• Communicate via public address systems, radios and telephones
• Provide property support as needed
• Protect company assets through proper use of tools and equipment and the adherence to the standard of overall cleanliness and organization of work areas.
• Other duties as needed and/or assigned by Leadership.
Job Requirements:
• Must be at least 18 years of age.
• Must have NYS Security Guard License.
• Must be able to read, write and speak the English language.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays. Ability to efficiently manage time and work without direct supervision.
• Must be able to stand, walk, climb, bend, kneel, squat, stoop, push, pull, twist and reach above shoulders.
• Ability to work in an environment with high levels of noise and vibrations.
• Must have ability to work and remain calm in high stress situations.
• Ability to successfully pass a drug screen and background check.
• Must have reliable transportation.