Business Analyst

Position Summary

We are seeking a highly skilled and detail-oriented Business Analyst to support and optimize our suite of enterprise tools including Atlassian, Alteryx, Power BI, and SQL-based reporting platforms. This role is ideal for someone who thrives in a dynamic environment, enjoys solving complex problems, and is passionate about automation, integration, and system performance.

Location: San Diego, CA (3-days per week on-site)

Position type: Contract-to-hire

Compensation: $38-43/hr

Key Responsibilities

System Configuration & Customization

• Configure and tailor applications (e.g., Atlassian, Alteryx, Power BI) to meet evolving business needs.
• Build and maintain automation rules and workflows to streamline operations.

User & Role Management

• Manage user access, roles, and permissions across multiple platforms securely and efficiently.

SQL & Database Management

• Write and optimize SQL queries, join tables, and troubleshoot data issues.
• Support report migration and database architecture documentation.

Scripting & Automation

• Use scripting tools (e.g., Python, Alteryx, Power Automate) to automate tasks and integrations.
• Establish Python best practices and infrastructure for teamwide adoption.

System Monitoring & Troubleshooting

• Proactively monitor system health and performance.
• Investigate and resolve functional and performance-related issues.

Integration & API Management

• Connect applications using APIs, connectors, or middleware.
• Support integrations between Jira, Confluence, Alteryx, Power BI, and other third-party tools.

Reporting & Analytics

• Administer SSRS and Power BI reports, including publishing, permissions, and performance tuning.
• Collaborate with analysts to optimize ETL pipelines and report delivery

Documentation & Compliance

• Maintain clear documentation of configurations, processes, and change history.
• Ensure systems meet security and compliance standards (e.g., SOC, HIPAA).

Platform-Specific Responsibilities

Atlassian Administration

• Manage Jira Software, Jira Service Management, and Confluence configurations.
• Administer service desk portals, request types, and automation rules.
• Standardize Confluence spaces and support documentation across teams.

Alteryx Server Administration

• Schedule, monitor, and troubleshoot workflows.
• Manage user roles, workflow versioning, and gallery enhancements.

SSRS Report Administration

• Deploy and manage reports, datasets, and subscriptions.
• Support migration from RM to CRM and ensure audit compliance.

Power BI Administration

• Oversee workspace access, dataset refreshes, and report publishing.
• Support integration with Alteryx and SQL Server, and assist with Fabric report infrastructure.

Other Duties

• Route and manage user access tickets across various applications.
• Create and maintain documentation for support services (e.g., MFT, VCron, DB architecture).

Qualifications

• 3–5 years of relevant experience in systems administration or application support.
• Strong knowledge of SQL, scripting (Python preferred), and enterprise reporting tools.
• Experience working in audited or regulated environments (e.g., SOC, HIPAA).
• Certifications in Jira Administration, SQL, Power BI, or related tools are a plus.
• Familiarity with Agile or Scrum methodologies.