Community Liaison

Description

Job Summary:

We are seeking a dedicated and passionate Community Liaison to join our team. As a Community Liaison, you will be responsible for building and maintaining relationships with community members, organizations, and stakeholders. Your role will involve promoting our organization's mission, programs, and services to the community. The ideal candidate will have excellent communication and interpersonal skills, as well as a strong commitment to community engagement.

Responsibilities include:

• Supervise and coordinate community outreach programs and initiatives in your territory.
• Develop and implement strategies to engage the community and increase awareness of our organization.
• Represent our organization at public speaking engagements, meetings, tours, conferences and events across Virginia.
• Manage social media platforms to promote community engagement and share relevant information.
• Provide administrative support such as maintaining records, preparing reports, and managing correspondence for individual accounts.
• Adhere to company KPI's by completing and documenting in CRM.
• Attend to company branding in all distribution of materials.
• Assess and develop strategies to drive growth in existing and de novo markets for companywide offerings.
• Develop and maintain a comprehensive knowledge base of services offered by Mainspring.
• Raise public awareness and knowledge of Mainspring programs and services offered with business partners and the public.
• Develop and enhance strategic business partnerships (primarily referral sources), engage in regular communications/meetings with current business partners, and actively pursue new strategic relationships.
• Develop, create, and build a contact/referral database in assigned territory; and increase referrals (by calling on all identified target market groups, organizations, hospitals, treatment centers, and professionals).
• Develop and maintain strategic relationships.
• Develop an understanding of the business objectives and strategic direction to proactively support and encourage business growth.
• Function as a liaison between referral sources, Admissions Department, Case Management, and facilities.
• Perform all other duties as assigned.

Qualifications

Minimum Qualifications:

EDUCATION/CREDENTIALS

• Bachelor's degree in business, marketing, communications, or one of the behavioral sciences preferred or actively in process of Bachelor's degree. 
• Valid Driver's license in good standing with ability to travel up to 50%.
• Peer Recovery Specialist Certification preferred.

EXPERIENCE

• Proven experience in program development and community engagement preferred but not required.
• Proven record of progressive sales and/or new business development, including developing and maintaining marketing strategies preferred but not required.

KNOWLEDGE/SKILLS

• Excellent public speaking skills with the ability to effectively communicate our organization's mission and goals.
• Proficient in social media management to effectively promote community initiatives.
• Strong administrative skills with attention to detail.
• Ability to market our organization's programs and services to diverse audiences.
• Passion for community development and the ability to educate others about important issues.

Mainspring Recovery conducts as needed, job-related background checks, fingerprints, drug testing, TB testing, verification of employment history and/or reference checks prior to employment.

Mainspring Recovery is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf to learn more.

Job Type: Full-time, direct care position, travel up to 50%