What are the responsibilities and job description for the Front Desk Receptionist position at Mainspring Recovery?
Job Details
Description
Job Summary:
The Front Desk Receptionist will play a crucial role in providing excellent customer service and creating a positive impression for our guests. The ideal candidate for this role will have strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities include:
- Receives, screens, routes and responds to incoming telephone calls.
- Takes accurate messages and ensures timely delivery.
- Greets guests and provides appropriate assistance and information in a welcoming manner.
- Maintains cleanliness and organization of the front desk area.
- Handles incoming and outgoing mail and packages.
- Provides general administrative support to staff as needed.
- Performs all other duties as assigned.
Qualifications
Minimum Qualifications:
EDUCATION/CREDENTIALS
-
High school diploma or GED required.
EXPERIENCE
- A minimum of one (1) year in a Front Desk Receptionist or in a similar role is preferred.
KNOWLEDGE/SKILLS
- Proficiency with Microsoft Office Suite (i.e. Word, Excel, Outlook, Teams).
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Professional demeanor with a friendly and welcoming attitude.
- Behavioral health facility experience a plus.
Mainspring Recovery conducts as needed, job-related background checks, fingerprints, drug testing, TB testing, verification of employment history and/or reference checks prior to employment.
Mainspring Recovery is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities.
EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf to learn more.
Job Type: Full time, part-time, 20-40 hours per week, shift work, Monday-Friday 8:00am-4:00pm with rotating Sundays