What are the responsibilities and job description for the Welcome Center Representative position at OLD COLONY YMCA?
- Follow the staff dress code for position.
- Greet members and guests.
- Show interest in their concerns
- Know members’ names and use them in their presence.
- Ask “satisfaction questions” about program and service.
- Listen to suggestions and respond promptly.
- Address complaints/concerns immediately.
- Provide information on facility, services and programs.
- Enter data into the OCY computer system including membership, program, trips, events and miscellaneous sales correctly and in a timely manner.
- Serve as a liaison between members and program supervisors.
- Answer telephones.
- Be alert to safety factors and potential hazards.
- Look for ways to improve performance.
Welcome Center Representative
Old Colony YMCA -
Middleboro, MA
Welcome Center Representative
Old Colony YMCA -
East Bridgewater, MA
Welcome Center Wellness Representative
Old Colony YMCA -
Easton, MA
