What are the responsibilities and job description for the Front desk Clerk position at Quality Inn & Suites?
The Front Desk Clerk is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Requirements:
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by guests. Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Job Types: Full-time, Part-time
Pay: $9.00 - $10.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
Salary : $9 - $10
