Commercial Assistant

Title:  Commercial Assistant 
Location:  Hackettstown, NJ
Schedule:  Monday thru Friday - 8:30 a.m. to 5:00 p.m.
Duration:  Contract to Hire


Responsibilities:
The Commercial Assistant in the Commercial Operations Department will be responsible for assisting the Commercial Operations Department as it relates to: Order Quotation, Entry, Processing, and Shipping. This position will also have back-up responsibilities for answering the main telephone. 

• 70% of the time spent sitting in an office setting 
• 30% preparing materials for shipment 

Daily: 

• Quotations (Parts and Accessories) 
• Order Entry, Order Processing 
• Preparation of Order Acknowledgements 
• Preparation of Shipments/Shipping Labels-Cartons and Courier 
• Provides Customers with information regarding shipments 
• Responds to Customer Inquiries via email or phone 
• Shares responsibility for answering the Company phone 
• Follow-up on “Payment Pending” orders 

Weekly: 

• Follow up on Order Status internally 
• IQOQ Notebook Completion for Shipment 

Monthly: 

• End of month activities as assigned, to include IQOQ Notebooks and Order Folders 

As Needed: 

• Assist with the shipment of Specialty Products 
• Interface with other Departments, i.e., Status of Orders 

General Duties: 

• Other duties as assigned 

Requirements: 

• Proven experience in a Customer Centric Environment (preferably in import/export manufacturing) 
• Experience with Microsoft Word, Excel and Outlook 
• Experience with SAP or an ERP system a plus 
• Minimum of High School Diploma 
• Some college preferred 
• Must to able to lift and manage file folders and boxes up to 30 lbs. 
• Superior organizational skills 
• Ability to multi-task 
• Professional approach and attitude 
• Diplomatic communication skills and ability to field inquiries in a professional manner. 
• Ability to adapt to a growing business environment 
• Willing and able to take initiative 

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