Human Resources Generalist

Our client is seeking a dynamic and proactive HRBP to join their growing team! This role will be instrumental in establishing and managing HR operations across our US offices, with a primary focus on the Charlotte location. The HRBP will serve as the main point of contact for all HR-related matters in the US, supporting teams across different locations and collaborating closely with the HR Director in London. This is an excellent opportunity for someone who is passionate about building a positive workplace culture and wants to grow professionally.

Key Responsibilities:

1. HR Operations (70%):

• Serve as the primary HR point of contact in the US, supporting multiple offices including Charlotte, Texas, and Seattle.
• Provide guidance on performance management, including creating and implementing Performance Improvement Plans (PIPs).
• Manage employee relations and support managers in handling performance reviews, disciplinary actions, and other HR processes.
• Oversee all US onboarding activities, including I-9 verification, background checks, and orientation for new hires.
• Ensure compliance with all US employment laws, including health insurance coverage, anti-harassment training, and other regulatory requirements.
• Lead initiatives for employee development, learning, and training programs, including leadership training for managers.
• Manage employee termination processes and assist in drafting and finalizing employee exit documentation.
• Collaborate with the legal team to update and manage employment contracts, ensuring compliance with applicable laws and regulations.

2. Talent Acquisition (30%):

• Manage full-cycle recruitment for Sales, Customer Service, and other key roles, including sourcing, screening, interviewing, and hiring.
• Collaborate with the HR team to develop and implement effective recruitment strategies to meet business needs.
• Build strong relationships with hiring managers to understand their staffing needs and provide strategic hiring support.
• Occasionally support recruitment efforts for project managers and other roles as needed.

Qualifications:

• 3-6 years of HR experience, preferably in a small to mid-sized company environment.
• Proven ability to handle tasks beyond the typical HR responsibilities, demonstrating flexibility and adaptability.
• Strong experience in recruiting, particularly for sales roles, with a track record of managing the full recruitment cycle.
• Solid understanding of US employment laws and regulations, with a willingness to learn and address any knowledge gaps.
• Excellent interpersonal and communication skills, with the ability to build strong relationships with managers and employees across all levels.
• Experience in onboarding, creating positive workplace culture, conducting exit interviews, and managing employment contracts.
• A proactive problem-solver who is able to find solutions independently and thrive in a fast-paced environment.

Additional Requirements:

• Willingness to travel occasionally to other US office locations to support HR activities.
• Ability to work collaboratively with global HR teams and adapt to different cultures and working environments.