What are the responsibilities and job description for the Sales Support Admin position at Tandym Group?
A services company in California is currently seeking a new Sales Support Administrator for a promising opportunity with their growing staff. In this role, the Sales Support Administrator will be responsible for assisting the Sales Operations team with coordinating flow of orders, from receipt, to review, to packing, and to shipment.
Responsibilities :
The Sales Support Administrator will :
Answer incoming phone calls, inquiries, emails from internal and external customers, swiftly and professionally
Input data into dosimetry database of information relating to customer inquiries, contacts, new orders, changes, cancellations, etc., as needed
Assist with processing incoming orders, handling the flow from order receipt to order review, to packing, to delivery updates, to shipping
Work closely with Packing and Shipping department on customer delivery status, providing information to the customers and updates to the appropriate Production Management team members
Manage internal and external customer relationships and maintain strong communication and response, handling issues appropriately and in a timely manner
Collaboration with other departments to meet the needs of the customers : Sales, Customer Service, Operations, Finance, Logistics
Perform other special projects and job duties as assigned Qualifications :
1 year of related work experience
High School Diploma / GED
Excellent analytical skills, problem-resolution and mathematical skills.
Computer savvy
Proficiency in Microsoft programs : Word, Excel, Outlook
Great interpersonal skills
Excellent communication skills (written and verbal)
Strong attention to detail
Highly organized Desired Skills :
Associate's and / or Bachelor's Degree
Sales background