What are the responsibilities and job description for the OPS Welcome Center Assistant position at University of North Florida?
Department Welcome Center Position Number 946013 Requisition Number 063024 Position Type Other Personnel Services Part Time Full Time/Part Time Part-Time Time-limited through N/A Hours 8:00am - 5:00pm varies Hourly Rate $15.00 Job Summary/Responsibilities
Proactively audit, evaluate, and monitor campus tours. Serve as the initial point of contact and provide the highest quality first impression of the UNF community. Provide professional customer services in all interactions with students, parents, counselor and visitors throughout the admissions process. Maintain the campus tour registration database for various constituents such as elementary schools, middle schools, high schools and community colleges that might request tours. May be required to give campus tours and presentation in absence of tour guides. Provide guidance to student tour guides at events. Help cultivate, support and instill a sense of campus pride in student tour guides. Ensure that adequate follow-up communications are planned and executed following campus visits and recruitment events with a focus on relationship building.
Serve as an aid to campus tour guides while showcasing UNF for various daily campus tours and events. Serve as an event leader during various admissions campus events and specific department events. Facilitate small group discussions with new students and assist in the training of new hires. Put together information bags for daily campus tours and various campus events. General office duties: Answering phones, emails, data entry, coordinating large group tours, assist with the scheduling of tours, be able to give a tour in the absence of a tour guide.
Required Qualifications
Serve as an aid to campus tour guides while showcasing UNF for various daily campus tours and events. Serve as an event leader during various admissions campus events and specific department events. Facilitate small group discussions with new students and assist in the training of new hires. Put together information bags for daily campus tours and various campus events. General office duties: Answering phones, emails, data entry, coordinating large group tours, assist with the scheduling of tours, be able to give a tour in the absence of a tour guide.
Must be able to initiate conversations with new students and parents. Must have a working knowledge of the UNF campus. A Bachelor’s degree from a regionally accredited college or university.
Preferred Qualifications
Must be able to work in a team environment as well as be self-motivated. Must be hardworking, exude osprey pride, and enthusiasm. Public speaking skills.
Manual dexterity to have the ability to input data accurately and in a timely manner on a PC keyboard. Basic knowledge of personal computer software. Ability to lift and move material and large event items; weight 5lbs.
Understand basic interpersonal and team building skills as to deal effectively and diplomatically and maintain good working relationships with others. Ability to provide clear instructions and explanations of the tour process to guests and tour guides.
Ability to stand and walk significant distances between and within buildings on campus.
Statement(s) of Understanding Background Check, Responsible Employee Statement(s) of Understanding Definition
Manual dexterity to have the ability to input data accurately and in a timely manner on a PC keyboard. Basic knowledge of personal computer software. Ability to lift and move material and large event items; weight 5lbs.
Understand basic interpersonal and team building skills as to deal effectively and diplomatically and maintain good working relationships with others. Ability to provide clear instructions and explanations of the tour process to guests and tour guides.
Ability to stand and walk significant distances between and within buildings on campus.
This position requires a background check. In conjunction with the University’s policy, this position may also require a credit check.
The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.
Equal Opportunity
The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.
In 2018, the University of North Florida (UNF) received the prestigious INSIGHT Into Diversity magazine Higher Education Excellence in Diversity (HEED) Award, the only application-based national award for U.S. colleges and universities that exhibit an outstanding commitment to diversity and inclusion across their campuses. In addition, UNF ranked highest among the 80 HEED institutions and was also recognized as a 2018 Diversity Champion.
The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who complains of discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of University Regulation.
Carnegie
The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who complains of discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of University Regulation.
UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.
Faculty Initiatives
The University of North Florida promotes the quality and effectiveness of education and strives to maintain the highest standards of academic excellence in all phases of instruction, research/scholarship/creative activity, and service.
Posting Detail Information
Anticipated Start Date
07/25/2022
Job Posting Date
06/02/2022
Application Review Date
06/24/2022
Application Deadline
Open Until Filled
Yes
Point of Contact Information
Meghan Hull, 620-5828
Hiring Official
Gabriela Vargas Uribe, 620-1183
Location if not Jacksonville
N/A
Special Instructions
Applicants must complete an online application, as well as upload supplemental documents, at www.unfjobs.org in order to be considered for this position. Please include three references with your application. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Meghan Hull at m.hull@unf.edu.
