What are the responsibilities and job description for the Customer Support Specialist position at AppleOne?
Customer Support Specialist – Hybrid (Overland Park, KS) | $18/hr | Temp-to-Hire
We’re hiring a Customer Support Specialist for a growing organization that values proactive problem-solvers and team players. This hybrid role requires local presence—candidates must be based in the Kansas City area.
Pay: $18/hour
Schedule: Hybrid (on-site and remote)
Type: Temp-to-Hire
The Opportunity:
As a Customer Support Specialist, you’ll be the go-to resource for client inquiries, product questions, and service issues. You’ll deliver thoughtful, accurate support and play a key role in sharing feedback that drives improvements across the company.
What You’ll Be Doing:
Responding to incoming calls, emails, and live chats with professionalism and accuracy
Troubleshooting customer concerns and resolving them efficiently
Staying up-to-date on the company’s evolving product and service offerings
Relaying customer feedback to internal teams to support continuous improvement
What You Bring to the Table:
1 year of customer service experience, preferably in a high-volume call center or support environment
High school diploma or GED
Clear, confident phone communication (inbound and outbound)
Organized, detail-oriented, and tech-comfortable
Proficient with Microsoft Office tools
Bonus if You Have:
A proactive mindset and the ability to see the bigger picture behind a customer inquiry
Experience working cross-functionally with internal teams
This is a great opportunity to join a company where your voice is heard, your work matters, and growth is on the table.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1116
We’re hiring a Customer Support Specialist for a growing organization that values proactive problem-solvers and team players. This hybrid role requires local presence—candidates must be based in the Kansas City area.
Pay: $18/hour
Schedule: Hybrid (on-site and remote)
Type: Temp-to-Hire
The Opportunity:
As a Customer Support Specialist, you’ll be the go-to resource for client inquiries, product questions, and service issues. You’ll deliver thoughtful, accurate support and play a key role in sharing feedback that drives improvements across the company.
What You’ll Be Doing:
Responding to incoming calls, emails, and live chats with professionalism and accuracy
Troubleshooting customer concerns and resolving them efficiently
Staying up-to-date on the company’s evolving product and service offerings
Relaying customer feedback to internal teams to support continuous improvement
What You Bring to the Table:
1 year of customer service experience, preferably in a high-volume call center or support environment
High school diploma or GED
Clear, confident phone communication (inbound and outbound)
Organized, detail-oriented, and tech-comfortable
Proficient with Microsoft Office tools
Bonus if You Have:
A proactive mindset and the ability to see the bigger picture behind a customer inquiry
Experience working cross-functionally with internal teams
This is a great opportunity to join a company where your voice is heard, your work matters, and growth is on the table.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1116
Salary : $18
