What are the responsibilities and job description for the Program Specialist II position at Housing Authority of Baltimore City?
About Us
Founded in 1937, The Housing Authority of Baltimore City (HABC) has kept the promise of public housing alive. It has done so by maintaining and modernizing its buildings and enriching the lives of its residents through innovative social services, recreational and educational programs, and job training initiatives. What makes HABC successful is the dedication of its employees and its history of strong leadership.
Position Summary
The Program Specialist II provides case management for landlords and tenants and maintains unit vacancy information. Further, this position is responsible for providing customer service assistance orally and in writing to key stakeholders. This is a bargaining unit position, represented by the American Federation of State, County and Municipal Employees (AFSCME).
Major Duties
- Determines client eligibility and rent calculations that are within HUD and agency guidelines.
- Works with property owners and tenants to disseminate regulations and contract terms, conducts briefings and orientations, and responds to complaints and mediates solutions.
- Determines client eligibility. Initiates re-examinations, relocations, referrals and interim changes. Completes HUD procedures for specific actions, verifies household composition and income, explains regulations and informs client of results.
Location
Housing Choice Voucher Program (HCVP)
1225 West Pratt Street
Baltimore, Maryland 21223
Minimum Education, Training, and/or Experience
- Graduation from an accredited four (4) year university or college with a business or social service-related degree.
- One (1) year of responsible experience in HCVP/Section 8
- An equivalent combination of education, training, and experience that provides the required knowledge and abilities.
Special Requirements
- Section 8 Rent Calculation and Section 8 Occupancy certification within 12 months of employment.
- Must obtain Certified Occupancy Specialist (COSP) within 1 year of hire and successfully pass.
Other Requirements
- You must successfully pass a background investigation, including verification of academic credentials, licenses, and certifications, and/or verification of work history.
- This is a full-time permanent position. Upon employment, you will be required to serve a 6-month probationary period.
- All new employees are required to receive at least one COVID-19 vaccination shot in a two-shot series or be fully vaccinated prior to the date of hire.
How You Will Be Evaluated
If you meet the qualification requirements, your application will be scored based upon your responses to the vacancy questions. The top-rated applications will be reviewed for the quality of your experience, education and training relevant to the position.
Your application will be rated on the extent and quality of your experience, education and training relevant to the position. If you do not receive any communication from us within the next 4-6 weeks regarding this position, you are not being considered for this position and should reapply for other vacancies.
This posting will remain active until all positions are filled.
