What are the responsibilities and job description for the Front Office Specialist – Primary Care position at Southwoods Health?
Front Office Specialist – Primary Care
Location: Hubbard, Ohio
Employment Type: Part-Time (32 Hours Per Week)
Employment Type: Part-Time (32 Hours Per Week)
About the Role:
Southwoods Health is seeking a professional Front Office Specialist for our Hubbard Primary Care office. As the first point of contact for our patients, you are responsible for providing a welcoming and proactive experience. You will manage registration, scheduling, and insurance verification while ensuring accurate patient data and exceptional customer service.
Southwoods Health is seeking a professional Front Office Specialist for our Hubbard Primary Care office. As the first point of contact for our patients, you are responsible for providing a welcoming and proactive experience. You will manage registration, scheduling, and insurance verification while ensuring accurate patient data and exceptional customer service.
Essential Duties:
- Patient Coordination: Greet visitors, manage the check-in/check-out process, and maintain efficient patient flow.
- Communication: Handle incoming calls, route inquiries, and schedule appointments with a professional demeanor.
- Clinical Support: Assist with prescription call-ins and obtain necessary authorizations for medical tests.
- Records & Finance: Update patient demographics and insurance in the EMR, collect co-pays, and manage daily cash deposits.
- Office Support: Prepare patient charts, print necessary labels/forms, and ensure compliance with all regulatory standards (OSHA, TJC, etc.).
Qualifications:
- Education: Knowledge of medical terminology and business office activities preferred.
- Technical Skills: Proficiency in Microsoft Office; experience with EMR systems is a plus.
- Experience: Previous medical receptionist experience is preferred.
- Soft Skills: Strong attention to detail, excellent communication, and a professional demeanor.
Schedule (32 Hours per Week):
- Tuesday: 8:00 AM – 5:30 PM
- Wednesday: 7:30 AM – 3:00 PM
- Friday: 7:30 AM – 5:00 PM
- Rotating Shift: Either Monday (12:00 PM – 5:30 PM) or Saturday (8:00 AM – 2:00 PM)
Why Southwoods?
At Southwoods, it’s not just about the treatment, but how you’re treated. Join a team that values quality, efficiency, and individual patient care.
At Southwoods, it’s not just about the treatment, but how you’re treated. Join a team that values quality, efficiency, and individual patient care.
Apply Now at SouthwoodsHealth.com
#SWH
#SWH