What are the responsibilities and job description for the MST Assistant Manager position at the Chickasaw Nation?
MST Assistant Manager - 6591
Ada, OK | Full Time
Posted yesterday | Apply before April 23, 2024
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Description
We are currently looking for a Full Time MST Assistant Manager to join our MST Group D team located at the Chickasaw Nation Medical Center .
Summary:
Supervises the daily operations of the Registration Department, which includes both long- and short-range planning of future resource requirements and ensures adequate coverage is provided in all areas.
Responsibilities:
- Oversees and manages the daily operations of assigned area
- Maintains files, logs, and records
- Maintains confidentiality, security, and integrity of data and information
- Ensures employees and resources complete assigned training and development
- Maintain knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Prepares weekly reports
- Mentors, coaches, develops and assists in training in assigned area
- Assigns, reviews, monitors and ensures performance of assigned staff for area of responsibility
- Participates in candidate selection process
- Assigns tasks and responsibilities of assigned staff
- Reviews and documents work effectiveness of assigned staff
- Coaches and corrects assigned staff through performance deficiencies
- Observes and documents work behaviors of assigned staff
- Ensures cooperative and respectful work relationship of assigned staff including interpersonal training and resolving internal issues
- Ensures compliance with all laws, rules, regulations, policies, procedures and guidelines for assigned work area
- Ensures all audits, reports and other operational communications are accurate and timely
- Completes a variety of standard and ad hoc reports as required
- Assists staff with accomplishing goals
- Ensures staff stays in assigned areas
- Investigates and resolves discrepancies
- Resolves minor employee concerns
- Communicates area performance and operational information to line of support
- Approves/denies time off requests
- Oversees job functions, development and job performance, including but not limited to, annual evaluations, employee development and performance management
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Shares responsibilities for maintaining adequate supplies and equipment
- Maintains general upkeep of work area and maintains a safe environment
- Observes and addresses potential environmental hazards and risks
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- May provide break coverage for others as assigned
- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
- Participates in performance improvement activities to measure, assess and improve the quality of assigned work area
- Facilitates and conducts scheduled meetings as needed
- All other duties as assigned
Competencies:
Essential:
- Follow instructions, written or oral
- Ensures compliance
- Adhere to all scheduling and attendance requirements
- Honesty, truthfulness, reliability, accountability
- Read, understand and apply regulations and policies
- Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and HIPPA law
- Ability to multitask
- Builds effective working relationships
- Individual or small group training on specific tasks or procedures
- Communicates verbally with team, departments, guests and management
- Keeps written records
Skills:
Essential:
- Basic Computer skills
- Complete level 1 Core Leadership Training within 12 mos
- Must be able to operate related office equipment
Experience:
Essential:
- 3 years directly related experience
Education:
Essential:
- High School, GED or Equivalent
Nonessential:
- Bachelors Degree in directly related field
Credentials:
Essential:
- Pass general background check
Working Conditions:
Essential:
- Works in an office setting
- Sitting up to 100% of shift
- Standing up to 25% of shift
- Walk up to 25% of shift
- Sometimes lift and or carry up to 15 lbs
- May be on-call
- May be required to work after hours or on weekends as needed
- Pass pre-employment drug test
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